CLA220d service cost

[cjm68]

I suggest that you walk into the dealership with a photo ID and your V5C, and ask for a printed copy of the DSB. This will provide you with a starting point, and also from that point on, you'll always know what's due next without having to rely blindly on dealers' quotes.

So, I called Mercedes yesterday and spoke to their main service center (not my local dealer).

They told me it had a 'B' service when I bought it in Feb/Mar, and so it needs an 'A' service. So the £650 was for an 'A' service....but....it's mileage also means it needs an air filter and fuel filter change too - so the price includes that too.

I'll probably go with the main dealer this time and get the 12v battery warning sorted at the same time (so probably looking at a bill over £1000) then maybe look at an independent next time.

Thanks everyone for your help.....

 

[markjay]

So, I called Mercedes yesterday and spoke to their main service center (not my local dealer).

They told me it had a 'B' service when I bought it in Feb/Mar, and so it needs an 'A' service. So the £650 was for an 'A' service....but....it's mileage also means it needs an air filter and fuel filter change too - so the price includes that too.

I'll probably go with the main dealer this time and get the 12v battery warning sorted at the same time (so probably looking at a bill over £1000) then maybe look at an independent next time.

Thanks everyone for your help.....

So not opting for this, then?:

A service plan quote is £960 for 2 services and 2 MoTs....so considerably cheaper.

Keeping in mind that the next service will be a Service B, so even more expensive, and also the ATF and filter will be due soon - a service plan doesn't sound like a bad idea?

In fact, under a plan, the next Service B - including brake fluid change, which will be due - and MOT - will only cost you £311... a bargain.

I am not opposed to using independent specialists, on the contrary, but a specialist only makes sense if you start using them now - as opposed to getting this service done at the dealer and the next one at a specialist.

 

[st13phil]

Keep in mind that the next service will be a Service B, so even more expensive, and also the ATF and filter will be due soon - a service plan doesn't sound like a bad idea?

In fact, under a plan, the next Service B - including brake fluid change - which will be due, will only cost you £311... a bargain.

^ This.

If you’re minded to use the main dealer for the forthcoming A-Service then it makes much more sense to take out a 2-year ServiceCare plan now. It also has the cash flow advantage of paying £40/mth x24 rather than stumping up £600+ in one hit.

 

[cjm68]

So not opting for this, then?:



Keeping in mind that the next service will be a Service B, so even more expensive, and also the ATF and filter will be due soon - a service plan doesn't sound like a bad idea?

In fact, under a plan, the next Service B - including brake fluid change, which will be due - and MOT - will only cost you £311... a bargain.

I am not opposed to using independent specialists, on the contrary, but a specialist only makes sense if you start using them now - as opposed to getting this service done at the dealer and the next one at a specialist.

I did think about it.....but.....if I pay £960 now for a 2 year service plan, I'd have to pay extra in Feb for the air/fuel filter - because they are not covered by the plan apparently - so I didn't think there would be much in it from a servicing perspective, but hadn't factored in the MoTs. I'll think about it - the girl on the phone was actually very helpful and offered to cost it all out to see what would be cheaper but I didn't want to take up too much of her time.

 

[Bobby Dazzler]

If you enter your registration number (or VIN) and mileage when requested using the link below - it’s the Mercedes website - then it will tell you what due and how much it will cost at the dealer you have selected.

The price will include any age/mileage related items like fuel filter, air filter and brake fluid - to see what these are click on [+{ for a breakdown of the price. To be clear any additional items are included in the price quoted.

I would suggest selecting several different dealers so you can see variation/ in pricing. Also include Sheffield Europa even if you don’t intend to go there, as that will show you the least expensive main dealer servicing.

Online appointment booking | Mercedes-Benz

Book appointments for a main inspection or another service at a workshop near you – conveniently and online with Mercedes-Benz appointment booking. Find a date that suits you right now!

www.mercedes-benz.co.uk

As others have suggested a service plan makes most sense for your car at this moment, as some of your most expensive services are due. If you are going to switch to independent servicing then do it on the next service, don’t wait.

Your battery is unlikely to need replacing. If you can, try charging it first. So many people replace batteries at significant cost because they think it’s dying, but low mileage cars on short trips take more out that they put in during winter.

Even if you’re not mechanically minded, it’s very simple to hook up a CTEK MXS 5.0 as long as you can plug it in. After 24 hours your battery will be as good as new. Do that a few times every year and your battery will last much longer.

 

[Bobby Dazzler]

I did think about it.....but.....if I pay £960 now for a 2 year service plan, I'd have to pay extra in Feb for the air/fuel filter - because they are not covered by the plan apparently

All additional service items - which are due based upon age and mileage are definitely included in the Mercedes service plan. Wear and tear items like brakes and tyres are not included.

 

[markjay]

I did think about it.....but.....if I pay £960 now for a 2 year service plan, I'd have to pay extra in Feb for the air/fuel filter - because they are not covered by the plan apparently - so I didn't think there would be much in it from a servicing perspective, but hadn't factored in the MoTs. I'll think about it - the girl on the phone was actually very helpful and offered to cost it all out to see what would be cheaper but I didn't want to take up too much of her time.

The air filter and fuel filter are usually due every 4 years, and so if they were replaced last February, then they won't be due for a while.

But, in any event, as Boby Dazler said, everything that's a scheduled service item (I.e. replaced based on time/mileage, and regardless of condition), is covered. This includes air filter, fuel filter, cabin filter, ATF, brake fluid - all will done under the plan if their scheduled replacement falls during a service, you will not have to pay an extra penny.

What's not covered by the plan are things like brakes, battery, windscreen wipers, suspension parts, etc - because they are replaced 'on condition', and not as-a-matter-of-course at fixed intervals.

 

[cjm68]

All additional service items - which are due based upon age and mileage are definitely included in the Mercedes service plan. Wear and tear items like brakes and tyres are not included.

The girl on the phone told me, 100%, that the fuel and air filter would cost extra if I took out a service plan now and serviced in Feb. Maybe she told me incorrect information, but, that is what I was told on the phone. I'll call Mercedes Gatwick after xmas and double check, thanks.

 

[cjm68]

If you enter your registration number (or VIN) and mileage when requested using the link below - it’s the Mercedes website - then it will tell you what due and how much it will cost at the dealer you have selected.

The price will include any age/mileage related items like fuel filter, air filter and brake fluid - to see what these are click on [+{ for a breakdown of the price. To be clear any additional items are included in the price quoted.

I would suggest selecting several different dealers so you can see variation/ in pricing. Also include Sheffield Europa even if you don’t intend to go there, as that will show you the least expensive main dealer servicing.

Online appointment booking | Mercedes-Benz

Book appointments for a main inspection or another service at a workshop near you – conveniently and online with Mercedes-Benz appointment booking. Find a date that suits you right now!

www.mercedes-benz.co.uk

As others have suggested a service plan makes most sense for your car at this moment, as some of your most expensive services are due. If you are going to switch to independent servicing then do it on the next service, don’t wait.

Your battery is unlikely to need replacing. If you can, try charging it first. So many people replace batteries at significant cost because they think it’s dying, but low mileage cars on short trips take more out that they put in during winter.

Even if you’re not mechanically minded, it’s very simple to hook up a CTEK MXS 5.0 as long as you can plug it in. After 24 hours your battery will be as good as new. Do that a few times every year and your battery will last much longer.

Thanks for the link - I'll check it when I have time.

I have put an AGM charger on it a few times, which sorts the problem for a week or two. But I only do short journeys (maybe 5 miles at a time). I drove to Dorking the other day (20 miles or so) and the 12v warning was still in, but not when I got home.....so maybe it is just my short trips that doesn't help. I'll look at the CTEK MXS you mentioned. Thanks

 

[cjm68]

If you enter your registration number (or VIN) and mileage when requested using the link below - it’s the Mercedes website - then it will tell you what due and how much it will cost at the dealer you have selected.

The price will include any age/mileage related items like fuel filter, air filter and brake fluid - to see what these are click on [+{ for a breakdown of the price. To be clear any additional items are included in the price quoted.

I would suggest selecting several different dealers so you can see variation/ in pricing. Also include Sheffield Europa even if you don’t intend to go there, as that will show you the least expensive main dealer servicing.

Online appointment booking | Mercedes-Benz

Book appointments for a main inspection or another service at a workshop near you – conveniently and online with Mercedes-Benz appointment booking. Find a date that suits you right now!

www.mercedes-benz.co.uk

As others have suggested a service plan makes most sense for your car at this moment, as some of your most expensive services are due. If you are going to switch to independent servicing then do it on the next service, don’t wait.

Your battery is unlikely to need replacing. If you can, try charging it first. So many people replace batteries at significant cost because they think it’s dying, but low mileage cars on short trips take more out that they put in during winter.

Even if you’re not mechanically minded, it’s very simple to hook up a CTEK MXS 5.0 as long as you can plug it in. After 24 hours your battery will be as good as new. Do that a few times every year and your battery will last much longer.

Checked that link - when I select Gatwick it just gives a price of £649 but mentions nothing about fuel/air filter replacement - just oil, filter and adblue (ie standard A service) - see screenshot. So the mystery deepens!

 

[Bobby Dazzler]

The girl on the phone told me, 100%, that the fuel and air filter would cost extra if I took out a service plan now and serviced in Feb. Maybe she told me incorrect information, but, that is what I was told on the phone. I'll call Mercedes Gatwick after xmas and double check, thanks.

If those items are due according to the schedule and the car agrees, then they will be included. If you wanted them done early or late then you would have to pay.

 

[cjm68]

If those items are due according to the schedule and the car agrees, then they will be included. If you wanted them done early or late then you would have to pay.

Actually, that is an interesting point. Even though it had a B service in Feb this year (by Mercedes Blackpool) the air/fuel filter were not done. She told me they were overdue, so maybe they should have been done in Feb just before I bought it, but were not. I've only done 2000 miles or so since I got it, so it's not as if I have racked up loads of miles. Maybe this is why - regardless of service plan or paying one off - I will get charged. Seems unfair since it sounds as though they should have been done in Feb but were not.

Just tried to call Gatwick Merc but they are closed now. Will try in the NY.

Thanks

 

[markjay]

The girl on the phone told me, 100%, that the fuel and air filter would cost extra if I took out a service plan now and serviced in Feb. Maybe she told me incorrect information, but, that is what I was told on the phone. I'll call Mercedes Gatwick after xmas and double check, thanks.

Yes, but this is because the plan only covers items that fall due during a service that is being carried our under the plan, and since the air and fuel filters were only done last year, the plan won't cover them until they are due again (probably in 2027 or thereabouts). So, if you want them done AGAIN next year, then you'll have to pay for it yourself.

 

[cjm68]

If you enter your registration number (or VIN) and mileage when requested using the link below - it’s the Mercedes website - then it will tell you what due and how much it will cost at the dealer you have selected.

The price will include any age/mileage related items like fuel filter, air filter and brake fluid - to see what these are click on [+{ for a breakdown of the price. To be clear any additional items are included in the price quoted.

I would suggest selecting several different dealers so you can see variation/ in pricing. Also include Sheffield Europa even if you don’t intend to go there, as that will show you the least expensive main dealer servicing.

Online appointment booking | Mercedes-Benz

Book appointments for a main inspection or another service at a workshop near you – conveniently and online with Mercedes-Benz appointment booking. Find a date that suits you right now!

www.mercedes-benz.co.uk

As others have suggested a service plan makes most sense for your car at this moment, as some of your most expensive services are due. If you are going to switch to independent servicing then do it on the next service, don’t wait.

Your battery is unlikely to need replacing. If you can, try charging it first. So many people replace batteries at significant cost because they think it’s dying, but low mileage cars on short trips take more out that they put in during winter.

Even if you’re not mechanically minded, it’s very simple to hook up a CTEK MXS 5.0 as long as you can plug it in. After 24 hours your battery will be as good as new. Do that a few times every year and your battery will last much longer.

Quick question - people have been very helpful and I don't want to take too much time - is the CTEK charger miles better than a cheap AGM one? Don't mind buying one if it's worth it - the one I have has an AGM mode and was £15 from eBay, so bottom of the range but I thought it'd do - I've had it since before I got the CLA. Thanks

 

[cjm68]

Yes, but this is because the plan only covers items that fall due during a service that is being carried our under the plan, and since the air and fuel filters were only done last year, the plan won't cover them until they are due again (probably in 2027 or thereabouts). So, if you want them done AGAIN next year, then you'll have to pay for it yourself.

I don't think they were done last year - are they due every year? She told me they were overdue, so they probably have never been done. I can't imagine they'd need doing again if they were done in Feb just before I got it.

 

[Bobby Dazzler]

Checked that link - when I select Gatwick it just gives a price of £649 but mentions nothing about fuel/air filter replacement - just oil, filter and adblue (ie standard A service) - see screenshot. So the mystery deepens!

You’re right, that’s very strange. I’ve just tried four different cars, and none of them are due any additional items which is highly unusual. I’ll try a few more later when I have a moment. It should give a break down like this

Edited to add. Strange, I can’t upload photos!

 

[Bobby Dazzler]

Actually, that is an interesting point. Even though it had a B service in Feb this year (by Mercedes Blackpool) the air/fuel filter were not done. She told me they were overdue, so maybe they should have been done in Feb just before I bought it, but were not. I've only done 2000 miles or so since I got it, so it's not as if I have racked up loads of miles. Maybe this is why - regardless of service plan or paying one off - I will get charged. Seems unfair since it sounds as though they should have been done in Feb but were not.

Just tried to call Gatwick Merc but they are closed now. Will try in the NY.

Thanks

If it was missed at the time it was due, then it won’t be included in the service plan cost.

 

[cjm68]

If it was missed at the time it was due, then it won’t be included in the service plan cost.

Seems like I'm just going to have to see what they charge me when I take it - either way (service plan or not) I think I'll need to pay for the filters coz they are due and, for whatever reason, have not been done.

Thanks everyone for your help.....

 

[Bobby Dazzler]

Quick question - people have been very helpful and I don't want to take too much time - is the CTEK charger miles better than a cheap AGM one? Don't mind buying one if it's worth it - the one I have has an AGM mode and was £15 from eBay, so bottom of the range but I thought it'd do - I've had it since before I got the CLA. Thanks

If you already have a battery charger - that can be used whilst the battery is on the car - then it should be OK but without knowing the details it’s difficult to say for sure.

I only ever recommend CTEK as they are simple to use and safe to connect and leave connected whilst the battery is on the car. Their warranty and support is spot on, but they’re not cheap.

Prices can vary significantly, anything between £50 and £100 on Amazon (not including sales) and prices vary between retailers too. I think I paid as little as £42 on Amazon a few years ago.

I personally wouldn’t be without them, I probably have 8 or 9 of them now. If you buy a conditioner from a car manufacturer - or it’s supplied new with the car then it will be a CTEK unit with a logo on it.

 

[markjay]

Actually, that is an interesting point. Even though it had a B service in Feb this year (by Mercedes Blackpool) the air/fuel filter were not done. She told me they were overdue, so maybe they should have been done in Feb just before I bought it, but were not. I've only done 2000 miles or so since I got it, so it's not as if I have racked up loads of miles. Maybe this is why - regardless of service plan or paying one off - I will get charged. Seems unfair since it sounds as though they should have been done in Feb but were not.

Just tried to call Gatwick Merc but they are closed now. Will try in the NY.

Thanks

If they are overdue, then yes, the plan won't cover them. But you should complain to the MB dealer who sold you a car with overdue service items.