I've just been through the VW Electrical System and CANbus document for the 2007 Passat, all 62 pages of it. Granted, it's not an A6 but they use a similar platform and nomenclature, so I'm guessing it's not far off. There is no body control module. My guess is that it is some problem on the Drivetrain CANbus. When he gets the scan results, tell him to look out in particular for anything that shows up on any of the following:
- Steering Column Electronics System (CM J927)
- Instrument Cluster (CM J925) which has within it .... CMJ334
- Anti-Theft Engine Disable (CM J334)
- Engine Control Module (J623)
- Vehicle Electrical Systems Control Module (J519)
- Access/Start Authorisation Switch (E415) This one is Passat specific, the Audi equivalent will definately have a different number.
Also, I strongly support Andy's idea of disconnecting the battery, giving it 5 minutes and then reconnecting. It probably won't work, but it's the go-to first fix for any VAG electrical grremlins.
If I read it correctly, the diagnostics conenction control unit (J533) sits on the LINbus so should be separately powered to the Drivetrain CANbus. It suggests that there should be 12V on pin 15 but I wouldn't want to be the one sticking a multimeter probe in there and risking blowing the whole shebang. The electronics are pretty delicate. Like Sinewave, I can't imagine any professional garage finding the diag connector iteslf dead and then chucking the towel in.
It doesn't tell me what each of the fusible links that Grober is referring to serve, other than to say that they are all for components under the bonnet (like starter motor and ECM?). So I suspect it's not the cause but I do hope he's right because it's by far the simplest and cheapest to fix.
p.s. Having looked a bit further, there is a "Disconnection Relay for CANbus (J788)" which is conencted to the Diag Interface box of tricks shown on the schematic. There's no mention anywhere else in the literature so you guess is as good as mine about where it is and what it does. But if this comes up as an error code, shout up and I'll look in some other info I have.
p.p.s. The Passat fusible links are for alternator, power steering, radiator fan and ABS, but they could have different assignments on an Audi.
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