Palmball
MB Enthusiast
If it wasn't for an innocent looking sticker on the inside of my windscreen then my new car would have failed to follow the correct service guidelines right from the start of it's life...and mainly thanks to the lack of knowledge from MB dealers!!
My C63 has the AMG Performance Pack meaning it has a limited slip diff. It appears that cars with this option require the diff oil to be changed at around 1,800 miles 'to avoid excessive wear' (??).
Was I told about this at any point during my purchase or handover of the car?
No!!
Now, compare that to when I bought a new BMW M3; the dealer practically wanted to tattoo me with the mileage that it needed it's first (and FREE) service!
However, I can hardly blame the salesperson who I bought the car from as it seems that theres a general lack of knowledge from MB dealers that this service is required on cars with the AMG PP fitted.
Not only did the sales department of the supplying dealer not know anything about it, but when I enquired at the service dept of my local MB dealer in Loughborough about the cost of this oil change, they also hadn't heard of any such service ever being required. After some investigation on their part, they came back to me confirming that my car would indeed need the service and that I was the first person in that dealer to ever ask about one! They are also going to relieve me of 140 notes to do the work
This seems odd to me that the dealers have so little knowledge of this and goes to show that it's likely there are other cars out there which are still using the diff's 'running-in' oil!
I wonder how this would impact a warranty claim if a diff went faulty and the oil change had not being done??
My C63 has the AMG Performance Pack meaning it has a limited slip diff. It appears that cars with this option require the diff oil to be changed at around 1,800 miles 'to avoid excessive wear' (??).
Was I told about this at any point during my purchase or handover of the car?
No!!
Now, compare that to when I bought a new BMW M3; the dealer practically wanted to tattoo me with the mileage that it needed it's first (and FREE) service!
However, I can hardly blame the salesperson who I bought the car from as it seems that theres a general lack of knowledge from MB dealers that this service is required on cars with the AMG PP fitted.
Not only did the sales department of the supplying dealer not know anything about it, but when I enquired at the service dept of my local MB dealer in Loughborough about the cost of this oil change, they also hadn't heard of any such service ever being required. After some investigation on their part, they came back to me confirming that my car would indeed need the service and that I was the first person in that dealer to ever ask about one! They are also going to relieve me of 140 notes to do the work
This seems odd to me that the dealers have so little knowledge of this and goes to show that it's likely there are other cars out there which are still using the diff's 'running-in' oil!
I wonder how this would impact a warranty claim if a diff went faulty and the oil change had not being done??
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I will certainly be challenging my local dealer!
It apparently comes with a 'running in' oil that needs to be flushed out and changed for 'proper' stuff at 1,800 miles and then it just follows the normal service intervals.
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