The Conclusion to the problem
Ok folks , this is what happened in brief:
1) MB had the car for two days and said it could be either the waterpump, radiator or even head-gasket !!! (Now that just about covers the whole cooling system - what rubbish)
2) I complained and told them that as far as I am concerned that this was schoolboy mechanics, and shouldn't be that difficult to diagnose - I wanted to make sure the guy was fully aware that I know how car engines work as I didn't want to hear a load of rubbish.
3) They then came back and said it was waterpump and also blocked rad - apparently no water circulating in the block.
4) I told them change the pump and leave the rad as I didn't believe that it was the rad - they refused saying that they have to change both.
5) A week later car was returned with new rad and waterpump - all OK now.
6) Warranty company refused to pay for the rad saying they don't cover blockage in the rad but it is covered for any other type of failure !!!! Waterpump was covered.
7) They also refused to pay the two hours diagnostics after initially agreeing - it actually took two days but nobody in the world would wear that so the diagnostic bill was two hours.
8) After writing letters of complaint I got the two hours out of them this week.
So thats it - The moral of this tale is read the small-print in the warranty and if you have the mechanical knowhow, check the car out yourself first.If you don't have that knowledge and send the car to the main dealer, you are at their mercy.
I could have very easily diagnosed this problem,and fixed it, but when it happened, it was Thursday 5pm. I needed a car for the following day and weekend, I knew I'd never get the required parts to fix it on the weekend , I had mobilo cover and warranty, so I thought i'd use them and save myself the agro.
I don't believe the rad was faulty and to be honest I should have asked for it back and had it tested, but I really don't have time for all of this at the moment.
So what did the total invoice read ?.....a few pennies short of £1000 !!!!
What a mistake that turned out to be