Red C220
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I got bladdered in the mumbles.
DVLA Ineptitude
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Mile?
Red C220
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I had girlfriend in my younger days from that area.
She was filthly but hard work. Which was shame as without the hard work bit it made life much more entertaining.
If you''re reading Caroline, I hope you're happy!
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The older I get, the more likely it will be mumbles in the bladder...
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I took one of my bikes down for MoT a couple of days ago, and the staff were apologising profusely to everybody for the delays caused by the online system. They believed that the problems were because Siemens had not had their contract renewed on cost grounds, and it was now being run by an in-house team. Wizard money-saving scheme; you do less, but it costs less - until you have to spend a fortune putting the shambles right... If governments were businesses, they would all go the way of MFI and Woolworths.
OP
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The trouble is that even if it is only a few isolated incidents, if it happens to you you're the subject of the full force of their incompetence and potentially find yourself in a battle against a Goliath "who doesn't make errors".
kjl
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Although I am not trying to defend the DVLA my experience with them this week was amazing - for the right reasons.
As my 70th is coming up in May my driving licence needs renewing and at the same time my paper licence has to be replaced. I went online on Tuesday and completed the forms and as I have a biometric passport I did not need to send a photograph. In thursday's post the new passport arrived. You cannot complain at that service.
As my 70th is coming up in May my driving licence needs renewing and at the same time my paper licence has to be replaced. I went online on Tuesday and completed the forms and as I have a biometric passport I did not need to send a photograph. In thursday's post the new passport arrived. You cannot complain at that service.
Well old son,I wonder if it you should take a medical and a retest,so you contacted DVLA, about renewing your driving licence because you have reached 70 and they sent you a new passport,seems like somebody got confused
oldguy57
MB Enthusiast
Its a great shame that the local DVLA offices were closed. My local one was absolutely brilliant and nothing was too much trouble. They were able to sort out most tricky little problems immediately and if they couldn't you got the paperwork in a day or two.That's progress I guess.
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geraldrobins
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Well old son,I wonder if it you should take a medical and a retest,so you contacted DVLA, about renewing your driving licence because you have reached 70 and they sent you a new passport,seems like somebody got confused
It was only a typing mistake!!
Well I hope so,but you see while people can go online and fill in a form and say everything is great can I have a new licence,it is open to all sorts of nonsense,I am 3 years away from being able to do that will I fill it in saying i only have one leg have parkinson's pass out on a regular basis and and cannot see very well,of course not,but by the time I get to filling it in they will require a DVLA doctors cert cost who knows,interestingly I heard today that a haulage company sent one of their drivers for a medical and he failed big time they informed DVLA and the company,licence gone,at the moment unless you have a accident or commit a offense the police have only the old read that number plate to removed a drivers licence,it has to stop,we cannot go on like this it is plain stupid.
geraldrobins
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I trust that like most people, you will fill in your form honestly.
Why does it have to stop? Is there evidence of an excessive amount, or disproportionate numbers of accidents being caused by people with health issues.
At 70 and that's me next year your license has to be renewed and questions asked and then every 3 years. Otherwise you pass at test in your late teens and have to renew it every 10 years.
Are you suggesting that all drivers ought to have a medical test every few years or lose their licence. Might be a good idea but would the costs reduce the accident rate that much.
mrmonkeyboy
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DVLA are useless in my experience.
We bought a new car for my wife last march, p/x'd her old car in against it, did the usual tax on the dealer's computer etc and drove away happy
We received a letter from the MIB about a month later that her old car wasn't taxed. We contacted the MIB & DVLA to say the old car was p/x'd and we'd had confirmation of the change of ownership from the DLVA.
The DVLA denied all knowledge of this, so we sent them a copy of the evidence. They only then managed to cancel the tax on her new car and reinstate it on her old car that had since been sold at auction.
We then called AGAIN after receiving the paperwork, to say they'd cocked it up. This time they assured us it was all sorted.
NOPE.....this time they'd cancelled the registration of my wife's new car but given us a refund for the tax we hadn't used!!
Needless to say, after many more phone calls and letters, it took until the end of 2016 to get everything straightened out with the DVLA, who not once admitted they'd messed up.
We bought a new car for my wife last march, p/x'd her old car in against it, did the usual tax on the dealer's computer etc and drove away happy
We received a letter from the MIB about a month later that her old car wasn't taxed. We contacted the MIB & DVLA to say the old car was p/x'd and we'd had confirmation of the change of ownership from the DLVA.
The DVLA denied all knowledge of this, so we sent them a copy of the evidence. They only then managed to cancel the tax on her new car and reinstate it on her old car that had since been sold at auction.
We then called AGAIN after receiving the paperwork, to say they'd cocked it up. This time they assured us it was all sorted.
NOPE.....this time they'd cancelled the registration of my wife's new car but given us a refund for the tax we hadn't used!!
Needless to say, after many more phone calls and letters, it took until the end of 2016 to get everything straightened out with the DVLA, who not once admitted they'd messed up.
OP
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An update:
Arrived back home today from a trip to Valencia to see the Fallas Festival and used the DVLA Vehicle Tax Checker which now says (correctly) that my car is taxed.
This should be sufficient cause for some minor celebration, but based on mrmonkeyboy's post above, I suspect that would be premature as the potential for further problems is apparently almost unbounded...
Arrived back home today from a trip to Valencia to see the Fallas Festival and used the DVLA Vehicle Tax Checker which now says (correctly) that my car is taxed.
This should be sufficient cause for some minor celebration, but based on mrmonkeyboy's post above, I suspect that would be premature as the potential for further problems is apparently almost unbounded...
Giantvanman
MB Enthusiast
We had a letter from Swansea last week, from the investigations unit.
They were demanding money with menaces seeing as we hadn't responded to their previous correspondence and demands for money. We nearly ignored it because the grammar was so poor and the letter looked like a scam as it didn't say what it the scam was for…surely it wasn't meant for us? Best to be sure though so we called, ignoring the "call this number" on the letter.
We went the long way round, via the usual number and after seventeen minutes at 13p a minute they confirmed it wasn't meant for us or even related to our car. At least they had the courtesy to apologise and send out a letter confirming their clerical error.
They were demanding money with menaces seeing as we hadn't responded to their previous correspondence and demands for money. We nearly ignored it because the grammar was so poor and the letter looked like a scam as it didn't say what it the scam was for…surely it wasn't meant for us? Best to be sure though so we called, ignoring the "call this number" on the letter.
We went the long way round, via the usual number and after seventeen minutes at 13p a minute they confirmed it wasn't meant for us or even related to our car. At least they had the courtesy to apologise and send out a letter confirming their clerical error.
Bellow
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New V5 (with my new address showing) arrived Saturday. Phoned to tax car yesterday but reg number quoted had one of the characters wrong. Phoned to talk to someone and all sorted now.
I have to say, the guy on the phone was very helpful. He taxed the car (no option online for new V5 due to change of address when reminder not delivered), corrected the reg number and corrected the misspelling of my surname on the new V5.
I have to say, the guy on the phone was very helpful. He taxed the car (no option online for new V5 due to change of address when reminder not delivered), corrected the reg number and corrected the misspelling of my surname on the new V5.
kid-jensen
MB Enthusiast
Exactly the same as the Threadsstarter happened to me, except I didn't find out for nearly a whole year that I was untaxed!
Bought the car last March, and according to the new rules, had to tax it immediately. 485 beer-vouchers later, I had the right to travel on our third-world roads.
Few days ago, I thought the Reminder's about due, but nothing, so I got online.
Big Red Screen: "Your Car has been Untaxed since last April"....
A quick call to them and apparently, I disposed of it last March.....so, who did I sell it to then? "We can't say".
Even worse, because the car, according to DVLA didn't belong to me, I coundn't Tax it online or by phone...
Fixed that by going down the local Post Office with a cheque....
So, if I was stopped by the Bill at any time in the last 12 months, I would have been in trouble, and maybe not insured...
The only positive I can take from this is that the ANPR cameras that the police tell us are "watching everywhere you go", must be pretty crap at their job to not catch me in a full 12 months!
Bought the car last March, and according to the new rules, had to tax it immediately. 485 beer-vouchers later, I had the right to travel on our third-world roads.
Few days ago, I thought the Reminder's about due, but nothing, so I got online.
Big Red Screen: "Your Car has been Untaxed since last April"....
A quick call to them and apparently, I disposed of it last March.....so, who did I sell it to then? "We can't say".
Even worse, because the car, according to DVLA didn't belong to me, I coundn't Tax it online or by phone...
Fixed that by going down the local Post Office with a cheque....
So, if I was stopped by the Bill at any time in the last 12 months, I would have been in trouble, and maybe not insured...
The only positive I can take from this is that the ANPR cameras that the police tell us are "watching everywhere you go", must be pretty crap at their job to not catch me in a full 12 months!
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David404
Active Member
Dont forget we are talking about the DVLA...
They are pretty typical of the public sector, when they do their job they think they are doing you a favour.
When they get it wrong YOU have to jump through hoops.
If you get it wrong expect the fine PDQ.
When a Gov Dept/Quango get it wrong the answer is always the same, well its the same answer to every problem the State have, charge us MORE.
They are pretty typical of the public sector, when they do their job they think they are doing you a favour.
When they get it wrong YOU have to jump through hoops.
If you get it wrong expect the fine PDQ.
When a Gov Dept/Quango get it wrong the answer is always the same, well its the same answer to every problem the State have, charge us MORE.
TheFoX
Active Member
Bureaucrats are never wrong, we are...
My mate got stopped in his car the other day and the vehicle has been impounded pending an investigation as to why he cannot drive. Turns out that his license was revoked through medical grounds but no one bothered to inform him of this fact.
The DVLA does acknowledge that they failed to send him a letter asking him to return his driving license, though, but his question was whether he was covered by insurance for the two years he was driving unlicensed, and that if he had crashed, would they have paid out? Probably not.
(His doctor notified them that he was a potential epileptic).
My mate got stopped in his car the other day and the vehicle has been impounded pending an investigation as to why he cannot drive. Turns out that his license was revoked through medical grounds but no one bothered to inform him of this fact.
The DVLA does acknowledge that they failed to send him a letter asking him to return his driving license, though, but his question was whether he was covered by insurance for the two years he was driving unlicensed, and that if he had crashed, would they have paid out? Probably not.
(His doctor notified them that he was a potential epileptic).
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