Dvla issues

[Deleted member 6183]

However , the OP did post a response from the manager who suggested that if he had phoned straightaway and pointed out he had made a mistake , it could have been sorted . It seemed from his original post that he did exactly this .

I think that the timescale that the manager referred to was post bid and pre end of auction.

In such a scenario the two DVLA employees are consistent and no lies were told.

 

[219]

I will admit to being unclear on this as I have never participated in one of these auctions , but isn't the auction over as soon as an item is won - just like eBay ?

I presume also we're talking about an electronic invoice , or are we ?

If an electronic invoice sent out straight away then the OP phoned within minutes there ought not to be a problem . Otherwise , don't they send email confirmation you have won an auction ?

If it was a paper invoice posted out and the first notification he had won this second auction , he can't reasonably be expected to phone any sooner .

Perhaps the OP doesn't understand the system , perhaps it is unclear ...

 

[Deleted member 6183]

In the words of Doris Day:

Perhaps, Perhaps, Perhaps.

 

[Was1]

Once I won I get a confirmation email stating you appear to be the winning bidder and the results are being checked and verified. Do not make any payment until you get a confirmation email. I then got the emails with attached invoices and then contacted the dvla auction team where it all started to go wrong..

 

[mat8n]

change your user name to WAZ 199 and you're sorted.

 

[Was1]

Haha I think the credit card is gonna have to take a bashing. And a name change for me as advised lol. !