EuroCarParts
Authorised Forum Sponsor
Exactly so!
The surcharge refund it done at our head office, so you can either post the old unit back, or drop it off at your local branch - who will return it to Wembley free of charge!
Patrick
The surcharge refund it done at our head office, so you can either post the old unit back, or drop it off at your local branch - who will return it to Wembley free of charge!
Patrick
grober
MB Master
My experience with a reconditioned starter was you needed to get a return authorisation number from ECP [ Same mechanism as if you were just returning something unsuitable-- with you bearing the postage/carriage costs] before sending anything back. Otherwise was painless process with surcharge refunded to my credit card after about a week or so. No doubt Patrick will keep us right on correct procedure soon.
He beat me to it!
He beat me to it!
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EuroCarParts
Authorised Forum Sponsor
Ahhhh sorry , Graeme is correct a returns auth will speed the refund up 
just give customer service a quick call on 0208 956 5175 when your ready to return the old unit
Patrick
just give customer service a quick call on 0208 956 5175 when your ready to return the old unit
Patrick
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