wheels-inmotion
Active Member
If your car is submitted for a geometry under warranty due to a pull left or tyre wear please ask for a printout of the results.
Warranty or not you are entitled to a copy of the final results but often owners are told otherwise.
The reason i suggest you have past evidence is future complaints if they remain "could" and often are blamed on you!
Example
Complaint
Front tyres wearing badly on the insides
Car is under warranty
Dealer "claims" to measure the geometry
You do not have a copy of the geometry
5k later the tyres are stuffed once again
They measure the geometry and it's wrong and then blame you for hitting a curb or one of the UK's grand canyon potholes.
Please get a copy of the initial complaint geometry report, your entitled to it no matter what they say.
Warranty or not you are entitled to a copy of the final results but often owners are told otherwise.
The reason i suggest you have past evidence is future complaints if they remain "could" and often are blamed on you!
Example
Complaint
Front tyres wearing badly on the insides
Car is under warranty
Dealer "claims" to measure the geometry
You do not have a copy of the geometry
5k later the tyres are stuffed once again
They measure the geometry and it's wrong and then blame you for hitting a curb or one of the UK's grand canyon potholes.
Please get a copy of the initial complaint geometry report, your entitled to it no matter what they say.
