Retractable towbar electric switch

[Dianne80]

I have a 2017 GLE 250. If you pull the tailgate switch the tailgate switch red light comes on, the towbar switch is clicking twice but the towbar is failing to retract. Can anyone help re getting this repaired. Thanks.

 

[DSM10000]

I have a 2017 GLE 250. If you pull the tailgate switch the tailgate switch red light comes on, the towbar switch is clicking twice but the towbar is failing to retract. Can anyone help re getting this repaired. Thanks.

Any competent auto electrician or a business that specialises in the fitting of towbars should be able to help.

If you include your approximate location someone may be able offer more specific help.