aziraphale
New Member
I bought a 2 year old Mercedes B Class, B200, AMG online as Approved Used from a major Mercedes Dealership in England.
Upon delivery the car made a weird noise when the engine was idling.
A local (non mercedes) garage I trust carried out a vehicle health check. They remarked:
'Banging sound at slow speeds, car has fault internal to gearbox, requires dealer attention'.
I called Mercedes regarding the warranty. They commented that it would likely not be covered by warranty and I'd have to pay GBP 150 for them to just look at it.
Next, I was trying to sort this out with the dealer that is 200 miles away so was driving it for short distances on local roads.
The banging got worse, it was initially just there when I was breaking or the engine was idle. Not it started even at speeds < 30 mph.
The dealership then advised calling roadside assistance.
The roadside assistance suggested to immediately take the car to Mercedes.
The car has been with my local Mercedes Dealership for 2 full days and they are unable to provide any update.
In my mind an issue with the gearbox is something major and likely expensive to fix. I usually keep my cars until they are 10-12 years old and I'm wondering if I should assume that this car won't last long enough.
Would you in the same situation keep the car (assuming the fault can be resolved) or would you plan on having it returned to the dealership and look for a new car without know issues?
Upon delivery the car made a weird noise when the engine was idling.
A local (non mercedes) garage I trust carried out a vehicle health check. They remarked:
'Banging sound at slow speeds, car has fault internal to gearbox, requires dealer attention'.
I called Mercedes regarding the warranty. They commented that it would likely not be covered by warranty and I'd have to pay GBP 150 for them to just look at it.
Next, I was trying to sort this out with the dealer that is 200 miles away so was driving it for short distances on local roads.
The banging got worse, it was initially just there when I was breaking or the engine was idle. Not it started even at speeds < 30 mph.
The dealership then advised calling roadside assistance.
The roadside assistance suggested to immediately take the car to Mercedes.
The car has been with my local Mercedes Dealership for 2 full days and they are unable to provide any update.
In my mind an issue with the gearbox is something major and likely expensive to fix. I usually keep my cars until they are 10-12 years old and I'm wondering if I should assume that this car won't last long enough.
Would you in the same situation keep the car (assuming the fault can be resolved) or would you plan on having it returned to the dealership and look for a new car without know issues?