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The White Dog

Really sorry to hear about this Rash, I know you'll get the car back to the exceptional standards that you keep. Glad the dog will be alright too, I have a small dog who likes to run off (with his harness - as if it is a game fortunately only in fields though) I'd be mortified if anything happened to him but as has been stated before don't think you'll get much joy utilising the owner's pet insurance towards dealing with the repairs to the car.


Hey bud - hope all is well with you :)

I'm an animal lover too and it really wasn't nice to see the little guy clearly distressed as I looked in my wing mirror as I pulled over :(

I'll touch on what you have mentioned too in a moment.

Take care for now and look forward to catching up again :)

:thumb:
 
Whilst I have every sympathy for the dog, the fact is the owners didn't even exchange details with the driver.

In the moment though, if I'd just watched my dog get run over, it wouldn't be the first thing in my mind to hang about exchanging details, I'd be straight to the vets trying to save my dogs life.
 
Ok,

So I got up this morning and headed straight down to the police station as advised by the police when I was talking to them last night.

I recalled the events of yesterday and the guy behind the counter documented everything, took witness details and gave me an accident ref number.

He confirmed what some of you have mentioned, in that an incident where a dog is involved in an accident is indeed classed as a RTA.
I informed him that the owners of the dog - the lady with the dog and scooter man (turns out that it was actually a small-built lady with the dog and not a young girl) had both left the scene without exchanging any words or information.

The policeman behind the counter told me that the case would be sent to a processing department who will then look at retreiving the details of the dog's owner - which can take a day or 2 :doh:
He said that the report wouldn't be sent to the processing department until tonight and will address it when they receive it.

So I headed back home to make more calls...

I rang the vet where the dog was taken and informed them that the police will be contacting them in due course to obtain the details of the owner and that it may be a day or so.

The lady at the vet told me that this may not be a bad thing as the dog did not survive :( and passed away about 30mins after being brought in to them.

This was not at all nice to hear and mentioned again that there really was nothing at all I could do to avoid the dog as it bolted for my car. As I mentioned, the distance between freeing itself from its lead and hitting my car was no more than 1.5 metres.

The lady at the vet concurred and said that the lady who brought the dog in was very upset and confirmed that the dog had indeed got out of its harness/ lead and headed straight for the road.

So on the topic of confession/ admission, I'm hoping that the vet will relay this information onto the police when they contact them. This should also strengthen any claim that my insurance company put forward.

I then called my insurance company.

I explained the whole thing to them. Explained that it was an unavoidable incident and that the car will need fixing.

Now,

The first guy at Admiral I spoke to was pretty unhelpful to be honest.

I explained that this was not at all my fault and that I am looking to have a claim made against the dog owner if at all possible.

He told me that They would not at all look to recover costs from a dog owner and that they do not involve themselves with this sort of thing. :confused::mad:

So I went on to mention what some of you have said - in that some pet insurances can cover for 3rd party liability incidents and that home insurances may also provide cover for this situation.

The guy then turned round and said "I don't know anything about pet insurance and home insurance wouldn't cover it either" he then went on .."why would home insurance cover this?... why do you think that?"

Bloody marvellous, I thought! Way be a helpful! :mad::mad:

So he basically told me that it would be a claim against my own policy and I would need to pay the excess.

I mentioned to him that the dog's owner had left the scene and that the police were retreiving information on the dog's owner, so it may be possible for admiral to approach the owner to recover costs.

Again, this moron was being completely unhelpful and said that the owner fleeing the scene was a police issue and that they don't pursue individuals in these situation.

I said "so you're not interested in a possibility of recovering your costs??"

He then said I need to contact the police and tackle the owner leaving the scene with them. Bloody marvellous.

So I was getting pretty pi$$ed off by now.

I rang the police and gave them my accident ref number.

I then focused on the owner leaving the scene of a RTA.
I explained that I am now angry that I will probably be the one to pay for all this even though it was not my fault AND the owner had fled the scene.

I asked what they were going to do about the owner fleeing the scene. The young phone operative merely said "I'm sure someone will look into it".

So there's a RTA, one party scarpers and they're in no hurry to find that person???

What the hell? :mad:

I told him that I am now feel completely screwed with no support whatsoever. I told him that I shouldn't have to pay for this.

He then kept repeating "you need to discuss this with your insurance company...you need to discuss this with your insurance company"

What a waste of time that was!

So I rang the insurance company again.
Got through to someone else.

Now this guy was abit more helpful.

He was a dog owner and said that pet insurances do cover these things and providing the dog owner has pet insurance, they will pursue a claim.
The same applied to the dog owners home insurance, if possible.

Annoyingly he said that if the owner doesn't have pet insurance, they wouldn't pursue recovery of costs from the individual themselves??

What??

I said "so what if they don't have pet insurance but have the means to pay the costs themselves.. wouldn't you push them to pay it?"

He said no, it would be down to whether the person could pay it or agreed to pay it.

What??

So everyone can bowl around with no insurance and simply say "I'm not paying that...I'm not paying that..." ?!?!?

We then touched on proving negligence.

I mentioned that the vet confirmed that the owner said the dog escaped the lead/ harness.

He said "well, they may say that they didn't set the dog free and that were using a lead, thus not their fault"

I said " that may be, but it suggests they didn't fasten it properly, thus their negligence"!

He said "well, it's possible for a dog to get free"

I said "leads are designed to restrain a dog.. it won't get free unless you haven't fastened it properly!"

You can see where this was going :doh:

So in the end, he said get the dog owner's details and we'll write to them and go from there. If the owner has pet insurance, there may be a chance if they can prove negligence.

The way I see it, the dog got free, which means the lead/ harness wasn't done up properly. Negligence. End of.

Both the police and the insurance company agreed that dog owners have the responsibility to make sure dogs are under control and on a lead.

Just going to have to see where this goes.

But I am getting ready to have to pay the excess and claim on my own insurance.

My no claims is protected so that's one thing, but they'll still sting me when I next renew!! :mad:

The car is going into Mercedes tomorrow where they will inspect the car and compile an estimate.

insurance company tried to get me to use one of their repairers... hell no!!

I told them the only place my car was going was an AMG workshop!

Insurance company said I can get on with getting the car sorted and they will see how they get on with the owner.

I gave them the police ref number so that they can contact the police and request the dog owner's details.

I await a call......

Had a headache from about 9am today :mad:

I've probably missed bits in my account of today, but will fill them in when I notice.... feel drained after repeating everything again and again and again on the phone today! :mad:
 
In the moment though, if I'd just watched my dog get run over, it wouldn't be the first thing in my mind to hang about exchanging details, I'd be straight to the vets trying to save my dogs life.


I agree. In fact, that may have been why I didn't run screaming after them. The dog needed urgent attention, that was clear.

It was a strange situation, it really was.... do I get on their case and prevent the dog getting help or let them go :(

The animal-lover in me really felt for the dog.
 
I've seen my parents dog get out of a harness that was definatley put on correctly. Sometimes these things are noones fault... It's just one of those things, I'd take the hit and move on personally.
 
Jeez, good luck sorting all this sounds a proper nightmare!

If you get any more grief from Admiral, get on Twitter and post up there. you can guarentee someone will get in touch within 15 mins.
 
Rashman

First off let me say good luck in pursuing this.

I think you will find that you do not stands a cat's chance of getting your car repaired under anybody's insurance. That assumes that the dog owners had pet insurance, and that they admit liability, and that your insurance decides to pursue them.

It may happen. Stranger things do but I doubt it.

Leaving the scene: The dog owners are unlikely to be aware of any requirement on them to exchange any details. It is not widely published or understood. As other said their first instinct was probably for the well being of their pet.

Lastly. I suspect that the Police will have little or no hunger to pursue a (now ex) dog owner with view of criminal or insurance proceedings due the very realistic possibility that the CPS would also have no interest.

This leaves you at the small claims court. Or more likely at the Mercedes part department with your wallet in your hand.

Do I know this. Yes. We had this two months ago on the A249 where a neighbour hit a dog that was continually escaping. Dog dead, owners contacted, neighbours car fairly well bashed up (broken lights etc). Police, not interested (nobody injured) between you and the owners sir. Owners grieving their pet, not interested "you killed our dog and now you want money"

His insurance. "well you did kill their dog" We will not pay out.

Good luck.
 
Because the dog has passed away, I'm sorry, but I wouldn't persue the owner any further for costs if you're covered by your own insurance.

The anguish that the dog owner will be going through right now will be unimaginable, and if it turns out to be a civil case and you chase them personally for the cost of your repairs, I'm sorry but I couldn't put someone through that.

I'd take it on the chin and see it as my good deed covered for the year.
 
Jeez, good luck sorting all this sounds a proper nightmare!

If you get any more grief from Admiral, get on Twitter and post up there. you can guarentee someone will get in touch within 15 mins.


mate, it is ridiculous how much pi$$ing about it is :mad:

Phone vet, they say phone police, Phone police, they say phone insurance, phone insurance, they say it's a police matter...Jeeesus!!

Twitter... got it.
 
Rashman

First off let me say good luck in pursuing this.

I think you will find that you do not stands a cat's chance of getting your car repaired under anybody's insurance. That assumes that the dog owners had pet insurance, and that they admit liability, and that your insurance decides to pursue them.

It may happen. Stranger things do but I doubt it.

Leaving the scene: The dog owners are unlikely to be aware of any requirement on them to exchange any details. It is not widely published or understood. As other said their first instinct was probably for the well being of their pet.

Lastly. I suspect that the Police will have little or no hunger to pursue a (now ex) dog owner with view of criminal or insurance proceedings due the very realistic possibility that the CPS would also have no interest.

This leaves you at the small claims court. Or more likely at the Mercedes part department with your wallet in your hand.

Do I know this. Yes. We had this two months ago on the A249 where a neighbour hit a dog that was continually escaping. Dog dead, owners contacted, neighbours car fairly well bashed up (broken lights etc). Police, not interested (nobody injured) between you and the owners sir. Owners grieving their pet, not interested "you killed our dog and now you want money"

His insurance. "well you did kill their dog" We will not pay out.

Good luck.

Yep, I'm with you on all that you've said.

The chances of being able to claim are slim to zero.

Police won't be interested as no one hurt (human)... which begs the question "why treat this incidences as RTA's then?!?"

Insurance probably won't give a sh#t as they'll get their money one way or another - by hiking up my premuim next year basically :mad:

So yes, it'll be me claiming on my insurance company and paying for it in the long run, along with the excess cost. :mad:

As for pursuing the owners of a now-deceased dog... yes, I agree with you there.

I thought about all this last night.. thinking how it would feel to have someone after you for damaging their car.

I have thought about all angles.

Part of me thinks:

What if you were driving a car with a family member, not paying attention and collided with another car.... You wreck the car you hit, but killed your family member.

As harsh as it is, surely the person you hit will be pursuing you for damages to their car which was caused by you.

Yes, it would be really harsh, considering they have killed their family member, but damage was caused that will cost to be repaired.

But the part of me thinks:

Their dog was blatantly killed pretty much in front of them.

They will be devastated.

Then they get someone demanding money for damage.

It's morally not very nice at all :(




What a mess.


Bottom line is, it'll be a claim on my insurance. :(
 
Surely they were rushing to get the injured family member to the vet rather than absconding!!?


Yes, I believe that too.

But in doing so, they left me standing there with no names or numbers and with a smashed bumper.

From their point, the dog needed help and I am all for that, but from my point, my car was damaged by their dog and left me standing there.

They really should've said a few words at least - more so the scooter man... he just buggered off! It's not as if he could do anything for the dog - the lady was taking care of that.

REALLY wish I had stopped that bloke! :mad:
 
Because the dog has passed away, I'm sorry, but I wouldn't persue the owner any further for costs if you're covered by your own insurance.

The anguish that the dog owner will be going through right now will be unimaginable, and if it turns out to be a civil case and you chase them personally for the cost of your repairs, I'm sorry but I couldn't put someone through that.

I'd take it on the chin and see it as my good deed covered for the year.


As much as I feel I shouldn't be the one paying for any of this, I agree.

If my insurance company can do something with the owner's pet insurance (if his has any - and if this is covered) then I'd think that is fair as it will be dealt with between the insurance companies and not brought to the door step of the owner.

If that isn't possible, then I'll just have to suck it up :(
 
As much as I feel I shouldn't be the one paying for any of this, I agree.

If my insurance company can do something with the owner's pet insurance (if his has any - and if this is covered) then I'd think that is fair as it will be dealt with between the insurance companies and not brought to the door step of the owner.

If that isn't possible, then I'll just have to suck it up :(

You would hope that the insurance company would do its best for you but unfortunately they are not interested in pursuing difficult claims - it’s just not cost effective. And it’s probably the same with the Police who have limited resources to cover this sad accident fully as a normal RTA!

As you say in the end it will probably be you that will pay for something that isn’t your fault, but you never know and perhaps with a bit of luck the owners may have some cover that the insurance company can recover the costs from.

Very sad all round
:(
 
You would hope that the insurance company would do its best for you but unfortunately they are not interested in pursuing difficult claims - it’s just not cost effective. And it’s probably the same with the Police who have limited resources to cover this sad accident fully as a normal RTA!

As you say in the end it will probably be you that will pay for something that isn’t your fault, but you never know and perhaps with a bit of luck the owners may have some cover that the insurance company can recover the costs from.

Very sad all round
:(

Yes, I agree completely.

This world has become a very frustrating place indeed.

:(
 
I'll keep you guys updated with things.

Thanks very much for all your posts, support and contributions - even you, Lee ;)

I'm taking the car in tomorrow morning. I'll let you know how that goes.

They can order the bits the car needs and then look to put the car back together.

Hopefully by then I'll have heard from the insurance company as to whether a claim is possible.

I suspect not, but we'll see.

I am assuming they have authorised the work to be done as they haven't said any different.. or do I need to wait until they get the estimate from Mercedes first? :dk:


The next nervous bit after that will be getting the new bumper sprayed, but I am confident it will go ok.

I'll post up when I have more updates.

Cheers guys.

:thumb:
 
Because the dog has passed away, I'm sorry, but I wouldn't persue the owner any further for costs if you're covered by your own insurance.

I`ll have to disagree simply because,if you can`t look after an animal then don`t get one

I know what you`re saying but this chap does not seem like he cared much
 
Good luck with the claim, Rashman.

I hope that they do have insurance so you're not out of pocket. :thumb:
 

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