Tony Purslow Guildford

[jeremytaylor]

I am pleased to report a good experience at TPs (not for the first time). My C320 started making a strange noise, that to my ear sounded like a sticking brake caliper or wheel bearing The warranty runs out next month, and so unannounced I turn up at TP and they agree to look at it.

A couple of cups of coffee, and a good read of the papers later and it's fixed. It turns out that a clip holding the parking brake cable had broken and the cable was rubbing on the prop-shaft.

Good service in my book.

 

[television]

I am pleased to report a good experience at TPs (not for the first time). My C320 started making a strange noise, that to my ear sounded like a sticking brake caliper or wheel bearing The warranty runs out next month, and so unannounced I turn up at TP and they agree to look at it.

A couple of cups of coffee, and a good read of the papers later and it's fixed. It turns out that a clip holding the parking brake cable had broken and the cable was rubbing on the prop-shaft. Good service in my book.

I know a couple of guys that work there and they are good, pleased that it went well

 

[raymont]

I've used TP in Basingstoke for a good few years and have been pretty happy with the service.

The chaps on reception seem to undersand the notion of customer service and do things such as you describe without making a fuss about it.