Virgin media super hub

[paul73mt]

Not sure if anyone can help but I have a super hub and a 60Mb connection and works great on the wired side ( my computer) but every day I have to take the power lead out to get the wireless to work ( I mean that my phone finds it but won't connect even though its saved ) this is also the case for my wireless printer and phone and two new laptops. I have had the router replaced by virgin and they say you either get a good modem or a good wireless. So if there anything anyone can think of or should I just buy a new modem/ router ???


Thanks

Paul

 

[Dr-Nab]

I'd recommend getting this: AirPort Extreme Base Station - Apple Store (UK)

and disabling the wireless settings on your router, much better - the wireless range and reliability of the superhub is appalling imo

 

[V12]

Have you tried moving it etc? Made a huge difference for us. Its still not as good as our net gear router but its good enough anywhere in the house.

Sent from my GT-I9300 using MBClub UK

 

[paul73mt]

have tried a couple of places but still the same it sees the wireless network but wont connect untill you rebook the modem

 

[dulayj]

The wireless component of the virgin super hub is useless-just use another router for wireless and bypass the virgin wireless(we have connected to d link and wireless is good)-lots of info on virgin website on this

 

[spinaltap]

I'd recommend getting this: AirPort Extreme Base Station - Apple Store (UK)

and disabling the wireless settings on your router, much better - the wireless range and reliability of the superhub is appalling imo

This is exactly my setup, and I always obtain a reliable rock-solid connection on all devices in the house.

Also, by experimenting with the Airport Extreme plugged into different electrical sockets around the house, I discovered that I got much higher download speeds on some sockets compared to others. The AE was subsequently plugged into one of the better sockets.

 

[paul73mt]

well thanks guys for the ideas have got two wireless units so when i get my next days off will have a little play and hopefully will get a better wireless distance as at the moment it's crap

 

[RichardM]

Mine did something similar until I played with the wireless channel and eventually found one that worked fine and I've had no problems since.

 

[paul73mt]

Mine did something similar until I played with the wireless channel and eventually found one that worked fine and I've had no problems since.

When i spoke to virgin they did say chamge the channels but i tried a couple as if i do a scan of my local area theres quite a few so i'm now on CH2 as then i only get a little crossing over from the other networks around me.