What broadband speed are you getting?

[Merc59]

Currently in "discussions" with talk talk (just renewed for 8th year with them). We used to get 57 - 60Mb download and 18Mb upload, now it has slowed to 35-40Mb download and 5Mb upload with internet drop out.
BT engineer called yesterday and replaced the telephone point and then confirmed the speeds we had and that fault is not with our equipment.
Now waiting to speak with Talk Talk today as they now need to arrange for Openreach engineer to visit.
The speeds we have currently are below their guaranteed minimum so they have 30 days to resolve or I will be moving.
Strangely we seem to have one particular issue with a series on Amazon Prime that keeps buffering or flatly refuses to work anything else on Amazon Prime, YouTube and Netflix runs fine?

 

[Germgh0st]

 

[moonloops]

960Mb at home using BT full fibre.

 

[zipdip]

Well using Sky Fibre Broadband I get at times 72mb and at peak times around 56mb more than enough for my needs,at a cost of £27 a month

 

[zipdip]

Our place has thick stone walls and not everywhere can get the signal from the main router. Does anyone know if you can split the incoming cable 2 ways and then add a new router, please? Logistically that would be far easier than wiring in a second router to the first. Thanks.

Not a expert,but I had the full fibre cable fault very near the box on the wall from which a cable feeds your router,this meant a whole new cable had to be used to the box outside my bungalow,now I was surprised that I had to get into the attic and feed a whole new cable across the attic and down to the box on the wall and so I asked why Sky could not mend the cable because they do join it at the box outside using a special machine,I was told the cables have a special fitting on one end so you cannot mend or maybe in your case splice a second cable to the original.

 

[190]

Not a expert,but I had the full fibre cable fault very near the box on the wall from which a cable feeds your router,this meant a whole new cable had to be used to the box outside my bungalow,now I was surprised that I had to get into the attic and feed a whole new cable across the attic and down to the box on the wall and so I asked why Sky could not mend the cable because they do join it at the box outside using a special machine,I was told the cables have a special fitting on one end so you cannot mend or maybe in your case splice a second cable to the original.

In my day Fibre cables were always installed with enough slack so that they could be cleaved and re-terminated. The actual glass cores are unbelievably thin, so much so they are a considerable safety hazard and you have to be very careful about puncture wounds when handling the exposed glass cores. Perhaps the machine they use to do it now overcomes all that. Because it would have cost £1000 to get someone in to do it, many years ago I terminated some spare cores in a an 8 core fibre cable by hand which involved epoxy encapsulation and hand polishing. One of the more satisfying things I did in IT because it actually worked.