Merc59
Member
Currently in "discussions" with talk talk (just renewed for 8th year with them). We used to get 57 - 60Mb download and 18Mb upload, now it has slowed to 35-40Mb download and 5Mb upload with internet drop out.
BT engineer called yesterday and replaced the telephone point and then confirmed the speeds we had and that fault is not with our equipment.
Now waiting to speak with Talk Talk today as they now need to arrange for Openreach engineer to visit.
The speeds we have currently are below their guaranteed minimum so they have 30 days to resolve or I will be moving.
Strangely we seem to have one particular issue with a series on Amazon Prime that keeps buffering or flatly refuses to work anything else on Amazon Prime, YouTube and Netflix runs fine?
BT engineer called yesterday and replaced the telephone point and then confirmed the speeds we had and that fault is not with our equipment.
Now waiting to speak with Talk Talk today as they now need to arrange for Openreach engineer to visit.
The speeds we have currently are below their guaranteed minimum so they have 30 days to resolve or I will be moving.
Strangely we seem to have one particular issue with a series on Amazon Prime that keeps buffering or flatly refuses to work anything else on Amazon Prime, YouTube and Netflix runs fine?