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Deleted member 37751
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Simply down to perception; someone that buys an £80k will generally speak up if they’re not happy with something whereas someone who’s spent £15k on an Insignia just shrugs and gets on with it.Even Ford and Vauxhall come much higher than Mercedes in the customer owner surveys. I don't really understand how this could be.
These “reliability” surveys are a misnomer in my opinion and you normally find the prestige brands at the bottom because of how much £ they cost to fix.
But look, the S-Class genuinely is the best in it’s sector without a doubt and, ultimately, £60k cars have £60k car running costs and to think otherwise is madness.
In my opinion a facelift W221 is a good buy and as long as you get it checked out beforehand then it should give you plenty of motoring pleasure.