Winsock problem

[flango]

Hi All can any one help with this one? Internet explorer will not connect to the internet and when I run the diagnostics it says there is a problem with the winsock catalog it offers to repair it and I follow the steps but still have the problem. Have located the winsock.dll file and that looks OK. I would re instal the TCP/IP stack from the XP disc but XP was pre installed and I don't have the disc. My system is Celeron 2.8, 2 gb RAm, running windows XP Pro service pack 3.

Microsoft outlook and update files connect to internet no problem.

Any help most appreciated as its driving me

 

[columb]

http://windowsxp.mvps.org/winsock.htm

There is a tool (winsock fix) get it and it should fix your problem!!

Cheers
Chris

 

[flango]

http://windowsxp.mvps.org/winsock.htm

There is a tool (winsock fix) get it and it should fix your problem!!

Cheers
Chris

Chris you are a star many thanks spent 6 hours on this so far will run the tool and let you know:bannana:

 

[flango]

No luck yet please help

Chris you are a star many thanks spent 6 hours on this so far will run the tool and let you know:bannana:

Have now run this and numerous tools on my PC including virus killers, trojan removers, I have reinstalled the TCP/IP stack from the windows CD, replaced all the winsock programme files and still the bl**dy thing wont connect IE to the Internet. email and updaters working fine. So it points to corruption of the Winsock files but I've checked and there is nothing different to the lap top I am typing this on so I am now at a loss so far I have spent 2 days on this . I know the easy way out is a complete XP reinstall and then reinstall all my drivers and hardware, this will take around another 3 days so I really dont want to do that if at all possible for what appears to be a minor internal comms problem

All help appreciated

 

[robert.saunders]

When did you go to XP SP3?

 

[flango]

When did you go to XP SP3?

about 2 months ago. I have removed SP3 and reverted back to SP2 and IE6 but still the same problem exists

 

[robert.saunders]

have you installed anything or changed any settings recently, even hardware (router?)

 

[flango]

have you installed anything or changed any settings recently, even hardware (router?)

Only thing I have changed is the antivirus software, I was experienceing resource issues with AVG 8 so swapped to Avira but it,s run fine for a couple of weeks on this. Still think it may be a corruption issue?

 

[Dieselman]

There was an issue recently with an MS update causing IE to not connect when using ZoneAlarm. Maybe you have the same issue. Kill off the antivirus and firewall for a minute to see.

 

[flango]

There was an issue recently with an MS update causing IE to not connect when using ZoneAlarm. Maybe you have the same issue. Kill off the antivirus and firewall for a minute to see.

Thanks, tried that and bared my sould naked on the internet and tried to connect with no firewall and no antivirus (dangerous I know) but still can't get IE to connect yet e mail, tom tom updater and XP updater fine so weird!! so frustrating

 

[masqueraid]

Layered Service Provider?
http://www.cexx.org/lspfix.htm

 

[flango]

Layered Service Provider?
http://www.cexx.org/lspfix.htm

Tried exactly the same one as your link all LSP's fine and intact, thanks

 

[masqueraid]

Just a problem with IE or any browser?

 

[flango]

Just a problem with IE or any browser?

Any browser I've tried a couple and exactly the same problem, tried rolling back to SP2 and IE 6 but still no joy

 

[masqueraid]

Repair IE (http://support.microsoft.com/kb/318378)
or failing that probably quicker to take the repair/reinstall route rather than reinstalling everything (provided you have an XP SP2 CD)
http://www.michaelstevenstech.com/XPrepairinstall.htmhttp://support.microsoft.com/kb/318378

 

[flango]

Repair IE (http://support.microsoft.com/kb/318378)
or failing that probably quicker to take the repair/reinstall route rather than reinstalling everything (provided you have an XP SP2 CD)
http://www.michaelstevenstech.com/XPrepairinstall.htmhttp://www.michaelstevenstech.com/XPrepairinstall.htmhttp://www.michaelstevenstech.com/XPrepairinstall.htm

Tried the XP repair/reinstall from 2 different CD's using 2 different (Genuine) copies of XP problem is still there, it's looking like a complete format and reinstall of XP Deep Joy !!!

 

[Dragon]

Tried the XP repair/reinstall from 2 different CD's using 2 different (Genuine) copies of XP problem is still there, it's looking like a complete format and reinstall of XP Deep Joy !!!

Shouldn't take very long, about half hour and another half for your device drivers.

 

[flango]

Shouldn't take very long, about half hour and another half for your device drivers.

Unfortunately will take a lot longer than that with the ammount of stuff I have on there I would have to download all my music videos etc first to a separate drive, which would take some considerable time. I reckon a full days solid work maybe longer! I really dont want to go down this route if poss for an internal comms error

 

[masqueraid]

Just a thought ... Do you know how to use HijackThis? One of the diagnostics it runs is browser connectivity.

 

[flango]

Just a thought ... Do you know how to use HijackThis? One of the diagnostics it runs is browser connectivity.

Have run Hi Jack this and posted the log file it was pointed out there were some extra files in the LSP stack, HIjackthis does not fix these so I used LSPfix to sort this. Looking at my desktop and laptop the files are now identical but still no IE connectiveity on the Desktop Thanks