Daily Telegraph

[robertjrt]

There is an interesting story in today's Daily Telegraph, Sunday the 19th October, about the authors experience at a Citroen dealership.

The comments on the story are well worth a read!

 

[bpsorrel]

For those who find the Telegraph site a mess to navigate through, here's the article.

I?m putting my trust in the family-run garage - Telegraph

Interesting read...

Odd though, the car in the photo is a Vauxhall!

 

[grober]

Southfields Garage Ltd, London | Garage Services - Yell
It would appear that the garage used by the writer is this one. A German and French car specialist

 

[renault12ts]

Only half a sucker then...he still bought 4 new tyres without question and had the clutch done.

He had turned his cynicism radar off which would lead most on here to question not the price but whether they needed doing at all.

 

[Deleted member 6183]

Am I missing something?

The article just seems to state the obvious albeit with a slightly more angry tone than usual.

 

[Wheelsnuts]

According to the article, high end specialists are no doubt better - I doubt it! :bannana:

 

[John Jones Jr]

A very poor article, all it did was promote a particular garage. It makes one wonder.

 

[markjay]

And he is referring to the marque as unreliable... perhaps in reference to the previous suspension fault.

But most of the current faults have nothing to do with reliability - tyres, clutch, windscreen wiper - perhaps only the boot lid issue.

 

[grober]

Because as far as car manufacturers and western governments are concerned the act of car ownership by an individual is " the gift that keeps on giving"

 

[Dieselman]

And he is referring to the marque as unreliable... perhaps in reference to the previous suspension fault.

But most of the current faults have nothing to do with reliability - tyres, clutch, windscreen wiper - perhaps only the boot lid issue.

Which he gets wrong...
The car must be a Picasso which has cheapo rear airbag suspension, not Citroen patented Hydropneumatic.
Air bags are rated as having a short life from all manufacturers.

I can't see what the original dealer did wrong.

After several hours the receptionist presented me with a bill for suggested work. It ran to multiple thousands

I think that would be referred to as a quotation, not a bill and as He said, was optional.

It looks like a bit of typical ranting poorly presented by the press.

Still...we seem to like this kind of rubbish nowadays...

 

[Mr Kripling]

I do love these sort of articles which are basically summed up as "I know nothing about a subject but was very angry when someone took advantage of this".

Fools and their money...

Harry

 

[grober]

BBC One - Watchdog - Citroën suspension

 

[markjay]

How to say "Dealers charge more than Indies" - in 3,000 words....

 

[Mr Kripling]

BBC One - Watchdog - Citroën suspension

I'm not sure I'd trust that second "Expert engineer" - there wasn't an establishing shot of him undoing the bolt on something.

Harry