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Dvla issues

They then add the transfer fee of 80 pounds VAT and some other additional costs...
 
Were you the only bidder?
 
I'm guessing their was because the reserve was only 250 I think
 
The reserve was 250 I think so there must have been more than one bidder
 
Was the bidder using an Ipad or Iphone when placing the bid, as these devices are well known for double posting on internet forums, so maybe this is what happened for the auction?
 
Tec I have no idea but I used my iPhone for my bid. And the other bid is exactly one min after mine apparently from my login.
 
I'll be interested to see how this pans out.

On the one hand you have bid on an item and have won/bought it.

On the other, you claim this was a mistake made by you - not the seller.

The seller has taken the stance that you have bought the item and wants you to pay up. They don't want to have to list and resell it when you have, from their view, already bought it.

The facts are on the side of the DVLA and they have evidence in that you have clicked to bid and buy, it would be interesting to know what warnings they have on their website once you click to buy - there must be script of some kind.

You say it was in error and have tried to convince the DVLA of that, they see it is malicious bidding and have rejected your protest that it was a simple error.

There are 2 outcomes, either you persuade them of your unintentional error or you pay up.

To get the outcome that you desire you will need to operate outside of their buying process, they will not really want to do this because it will be costly in terms of resource. You will need to keep escalating up the food chain until you reach someone with decision making authority and then get persuasive (as opposed to angry).

If this does end up in County Court I wouldn't pay too much attention to those who will advise you to relish this prospect and 'stick it to them'. The District Judge will rely on the facts i.e. Did you bid? Did you win? Did the DVLA take reasonable care to let you know what you were entering into (see scripts above)?
 
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I have stated to them that it is an error or a technical issue. Either way I have not bid!
 
Well here is my thinking on this:

1. It would seem beyond dispute that both you and the DVLA accept that the winning bid came from your device.

2. An auction bid is a legally binding contract.

3. If the DVLA refuse to back down on the contract (and they do not have to) then you will end up in court and will lose. Unless you can prove or demonstrate good reason why the contract should not be enforced. It does appear from the DVLA response that they believe that your bid was placed to stop another bidder from winning the auction? Why would they think this?

Your only option(s) are:

1) Tell them you will see them in court and hope that they back down.

2) Pay up and sell the plate on or keep it for your own use.

The courts can only rule on facts and not what is fair or not fair. Sad but true.

FYI: I went through the same process with a bidder on ebay who won a set of wheels from my auction. Having done so he then attempted to retract his winning bid stating that he didn't know that the wheels were black. This despite multiple photos and a description stating "BLACK". A check on his feedback showed he had a history of retracting winning bids. He now owns a set of BLACK wheels.
 
Valid point and taken on board...however I'm not a malicious bidder...not my thing.
 
It wouldn't go to county court it would go to the small claims court because of the amount. Now if you do refuse to pay and the DVLA take you to court route beware. If you lose you will have a county court judgement raised against you which pretty much destroys the chance of you getting any sort of finance / loan / mortgage for 6 years when the judgement drops off of your credit file.

It's all well and good people telling you to take it to court but there are consequences if you lose. Think carefully about what you do.

It's a crappy position to be in but if it were me and the DVLA refuse to budge after you have exhausted all other avenues I would suggest you take it on the chin, pay up and just resell the plate.
 
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If you lose you will have a county court judgement raised against you which pretty much destroys the chance of you getting any sort of finance / loan / mortgage for 6 years when the judgement drops off of your credit file.

It's unpaid CCJs that are normally the problem. If you pay within the month of the CCJ then it shouldn't be a problem.

https://www.gov.uk/county-court-judgments-ccj-for-debt/ccjs-and-your-credit-rating

Do satisfied court judgments still affect credit ratings? -Experian UK
 
This is the reply from the auction manager...it appears even if I purchase the reg that I bid and won they won't release it to me unless I buy the other one as well. This is the text from the email...



Hi

I have looked at your previous emails regarding your purchases at our recent auction. I have checked our bidding software and agree with our previous responses, the two bids made were from your log in details one minute apart which would make it impossible for you to log out of your account and someone else log in. In addition the screen would have shown that both these lots were with you on the main lot listing and also on the ‘my bids’ sections as they were so close together. Therefore, had an error been made you would have had the opportunity to call and advise us. As far as we are concerned both these lots were purchased by you.

I have checked the position with DVLA and they have confirmed that if payment is made for one lot the V750 document will not be issued and released by them until payment is made in full for both which is the information given to you by Mel.

I am sorry we are unable to cancel just one registration so we will have to follow our usual recovery process as directed by DVLA until the outstanding cases are eventually sent to them.
 
This is the reply from the auction manager...it appears even if I purchase the reg that I bid and won they won't release it to me unless I buy the other one as well. This is the text from the email...



Hi

I have looked at your previous emails regarding your purchases at our recent auction. I have checked our bidding software and agree with our previous responses, the two bids made were from your log in details one minute apart which would make it impossible for you to log out of your account and someone else log in. In addition the screen would have shown that both these lots were with you on the main lot listing and also on the ‘my bids’ sections as they were so close together. Therefore, had an error been made you would have had the opportunity to call and advise us. As far as we are concerned both these lots were purchased by you.

I have checked the position with DVLA and they have confirmed that if payment is made for one lot the V750 document will not be issued and released by them until payment is made in full for both which is the information given to you by Mel.

I am sorry we are unable to cancel just one registration so we will have to follow our usual recovery process as directed by DVLA until the outstanding cases are eventually sent to them.

Ever get the feeling this isn't the first time the DVLA have had this issue. Sorry fella but they seem to want to play hardball. Fact now is it will take months if you want to take this all the way and until then you can't even have the registration you want.

I suggest you give the citizens advice bureau a call. For a start I have no idea if it's legal for them to withhold the plate you want until you have paid for both as they are two completely different purchases.......They will advise you a lot better than the generalised advice you are getting here.

Good luck :)
 
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I ready the email and focused on the last paragraph in which they state they are unable to cancel just one registration..I queried this and suggesting sacrificing my winning plate and this is the reply...

As I mentioned in my earlier email the final decision is with DVLA after we have carried out our recovery process which usually takes about six weeks.
However, having checked with them earlier they have confirmed that they will not cancel one they will cancel both and at that time you would be prohibited from bidding in future auctions.
 
They have a point here though: " the two bids made were from your log in details one minute apart which would make it impossible for you to log out of your account and someone else log in. In addition the screen would have shown that both these lots were with you on the main lot listing and also on the ‘my bids’ sections as they were so close together. Therefore, had an error been made you would have had the opportunity to call and advise us. As far as we are concerned both these lots were purchased by you."

From memory, on the timed auctions whether you're bidding on a single or multiple lot the screen always shows your position / standing with the lots.

If you're the winning bidder it states the lots are with you on the main lot listing (kind of like a watch list) you would also see your maximum bid amount and the current sale price. Similarly this also shows when you're outbid giving you the opportunity to raise your bid.

You say you bid on WAZ199, what was the other plate, was it WBZ34 (i.e. the lot immediately after WAZ199) or WAS99Y?
Are you sure you didn't accidentally bid on both?
What does your DVLA account (the one you use to bid) show?

I would have suggested a nicely worded letter as opposed to email correspondence explaining the issue (or oversight). However, given their response I don't believe you'll get far with it.
 
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