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E Class Coupe E250 Injector / Engine fault

johny5_uk

Active Member
Joined
Nov 13, 2009
Messages
563
Location
in a house
Car
E class
Firstly hello all :) the last time I used a forum for a car was many many years ago when I was over the dark side driving B*W's.
Since seeing sense I have driven an SLK and then a CLK for many years and love Mercs.
Now onto my newish baby.....After a 5 mile trip, turned engine off for a few mins then went to turn the key to start it up again.
Horrendous bang followed by the sound of thunder rumbles and what felt and sounded like my exhaust dropping off! (all this was on 5th november, maybe the car was having a party on its own!?)
I was still stationary and I could tell that power had ceased right down to about 25% and the engine light came on.
Now there were very loud rattling noises and a whirring sound. I had only had the car 5 weeks but it was about 3 months old (ex dem purchased on a whim!).
At this point I attempted to drive it around the block to make sure this £34,000 car hadnt just exploded like a £350 second hand diesel with 120,000 miles on the clock. The power had gone and it was limping and I made a decision to get it recovered as I rolled back to where I started again.
Called Mercedes and the recovery chap arrived, he instantly thought it was turbo, then changed his mind to a valve or cylinder.

To cut a long story... It went in to a dealer and Mercedes told them to perform updates on the car. Their mechanics had said it was probably a faulty injector and have had about 4 other in for this!
New injector fitted after all software update/changes and they assure me all is ok.
Apparently there is a "faulty batch" of these, not injectors but software on the cars that makes the injectors blow!?

My question to you guys is, would this have caused any damage to the engine?
I was gutted as I have only had this 5 weeks and I was adamant that I was going to try and refuse this car and give them it back. Yes its a great car but I wasnt one who couldnt wait for a factory order and my CLK was just fine that I had before, this was just an impulse purchase (on credit I might add :) ).

I have been reading on the internet about diesel injectors failing and damaging the bore so loads is going through my head. Why did it bang when it went? I presume it squirted a shed load of diesel in the bore and that made the noise?
I asked them to do a compression test and they said it passed ok although I will be asking for printouts (not that they will make sense to me).

Anyway, I got the car back yesterday and it seems ok. I say that as it does seem ok to drive but you can imagine any slight noise or rattle that is coming from the engine is concerning me. I lifted the bonnet and the top of the engine looks to have a bad vibration that I am fairly sure wasnt there before. That bad in that the plastic cover keeps popping off on one side :( .

Sorry for the long post guys, I am hoping you can give me some constructive help on what to do now?

One last thing, Merc UK as a good will gesture will do the cars first service for free, but I already have that with mine as I haggled for it when I purchased the car. They are looking into the possibility of giving up to £250 in boutique vouchers.
 
Just go back to the garage and get one of their mechs to have a look at the cover maybe they damaged it when removing refitting?



Lynall
 
There has been quite a few faulty injector cases on this car, its a shame but its a very high specific output engine right at the limit of todays manufacturing tolerances. Hope the new injectors will see it through. Bear in mind its under warranty so you should be okay.
 
You could press for aMerc specialist to come to the dealer and perform a full diagnostic (including live values) and issue you a report stating no damage from the incident remains.

I would go for a free second service in place of vouchers (the B service/inspection costs about £300).

From your description it sounds like unburned fuel from a leaking injector ended up igniting in the exhaust system so a thorough check to make sure no cat damage etc would be a good idea.
 
w124coupe thanks, that sounds like a plan :)

I did have a look at the plastic engine cover and removed it. It is only pushed on with 4 rubber grommets but I am certainly not happy with the amount of vibration the top of the engine is giving out. It is clearly damaging one of the rubber grommets causing the plastic cover to pop off.
I am confident this excessive vibration wasnt there before and was possibly a cause from the mini explosion in the chamber! :eek:
I doubt they would go for the second service but its worth a push and I will ask for the Merc specialist.
 
Well, I hope that you guys that have E250 coupe's on preorder have everything ironed out before you get delivery.
Mine has just knackered up again.
I drove 21 miles yesterday from the dealer + about 2 miles including filling up. Drove about 3 miles this afternoon and 3 minutes after starting my car it made a rumbling noise and the engine light came on.
Not happy at all and I am just browsing E350 coupe's now with a view to getting a refund on this one.
 
take it back to Merc dealer, to investigate this rattle. Ask to see another 250engine running and compare the two side by side. If there is a difference, I would leave the car at the dealer, tell them to sort it, if they are reluctant threaten to ring another dealer from a different dealer group to come and pick it up (as it is under warranty). The threat of that will probably embarrass them into doing something for you.

As for gesture, ask for an extended warranty on engine and exhaust sytem (go for a full yr) as you arer worried about the bang causing long term damage. Otherwise as you paid for one service (part of purchase price, nothing is free) ask for the second one free, what good is it to you smelling of roses from some boutique, unless your a bird of course !
 
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Theyre saying that the engine vibration was due to the imminent failure of the second injector....
I am going to look at a silver E350 coupe at the weekend as I can give this one back. Gutted though as I really do like the black as oppose to the silver :( (silver 350 does have full satnav command, 7 speed auto, Dynamic Handling Pack, memory pack and DAB radio).
 
Theyre saying that the engine vibration was due to the imminent failure of the second injector....
I am going to look at a silver E350 coupe at the weekend as I can give this one back. Gutted though as I really do like the black as oppose to the silver :( (silver 350 does have full satnav command, 7 speed auto, Dynamic Handling Pack, memory pack and DAB radio).

I drove a v6 C class with 7speed auto. You wont be dissappointed. Absolute flying machine
 
:) I am going to be driving an e350 saloon loan car for the next 2 weeks so looking forward to the 7speed auto. I am hoping all those extras are going to sway me to preferring the silver over black.
 
Gave them the 250 back, got a full refund and now have a brand new e350 coupe with lots of extras (after paying the difference).
It feels like christmas day for me right now :D
 
I have had a 350 CDI coupe sport since June. My last car was a 320 CDi CLS.

At cold this engine at tick over sounds like a a truck. Also, when passing between 1500 - 2000 revs under swift, but not hard acceleration, the engine makes a loud pinking noise (yes I know pinking is for Petrol, but thats the best way to describe the noise.) When warm, tick over is OK, but Pinking continues, although not as profusely.

It has spent a total of 4 weeks in the workshop, and is now on its 5th visit. Merc Techs have asked for some more measurements to be taken, so its back in again.

I have borrowed an identical demonstrator, and it is exactly the same. Today I have been to Audi and Jaguar, and cold started an A5 and an XF, and test drove both. Both are very quiet and refined by comparison. My CLS was also extremely quiet, and was the same engine (different ECU) I think. Please correct me, but anyway, I expect new things to be more refined, not less.

Does anyone have any similar experience? I don't se many of these around at the moment.

I hope it gets fixed, great car in all other respects.
 
ouch!? I cant say I have noticed this with mine, I know diesels are more sluggish when you first start them anyway.
I thought mine was extremely quiet considering it's a diesel and with it being a V6 doesn't rock the car body about at all, it almost feels like a petrol.
I think I hear a slight noise that you are describing although as its nothing out of the norm to me and the power is there on tap when its warm then I thought it was normal (or I dont have the fault?)
hope you get it sorted, sounds like there must be an issue otherwise the techies wouldnt have taken it back in?
 
BTW, from new the only fuel I have used is Diesel V Power (I cant comment on its first tank full before I collected it).
 
New E350 Coupe

Hi
We have a 3 month old E350 coupe that has developed a gearbox/engine problem, there is a bad vibration that shakes your legs when you pull up of reverse or crawl forwards into a parking space. The dealer has updated all the software and the car passes every test.
They are having it back next week but say they cannot find a cause, although have replicated the fault.
Has anyone else seen this please.
 
When you come to a stop have you tried jabbing the brake to enable STOP (brake hold)? see if that triggers something different, otherwise as it happens all the time the dealer should find the fault quickly.
I would leave it with them until they fix it with it only being 3 months old.
 

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