Hello, just after a bit of advice about the SBC Brake threshold count!
I have just recently brought my brother 04' E Class 320CDI which had done about 97k and has been been fully maintained by MB. Last week the a message flashed up (not red) saying that I should visit my local MB dealer to have the brakes looked at, I was expecting this as the front pad were low. The local MB dealer who have maintained this car were recently closed and the service manager and chief mechanic have set-up an independent MB service agent with all the diagnostic equipment. They performed the brake service,replacing the pads and disks, unfortunately they informed me that the SBC unit had reached its number of applications threshold and that I need to take to to the main dealer for the work to be carried out under warranty. He said that they had seen this a number of times before and it had all been done under warranty. I have booked it in to be looked at next week, but my question is do you think I need to go armed with extra info like they set the threshold to low etc. or do you think will they just perform the repair under warranty?
I have just recently brought my brother 04' E Class 320CDI which had done about 97k and has been been fully maintained by MB. Last week the a message flashed up (not red) saying that I should visit my local MB dealer to have the brakes looked at, I was expecting this as the front pad were low. The local MB dealer who have maintained this car were recently closed and the service manager and chief mechanic have set-up an independent MB service agent with all the diagnostic equipment. They performed the brake service,replacing the pads and disks, unfortunately they informed me that the SBC unit had reached its number of applications threshold and that I need to take to to the main dealer for the work to be carried out under warranty. He said that they had seen this a number of times before and it had all been done under warranty. I have booked it in to be looked at next week, but my question is do you think I need to go armed with extra info like they set the threshold to low etc. or do you think will they just perform the repair under warranty?