GLA 200 Reverse Camera calibration every time you start

[Hollington]

Received updated Mercedes t&c via email today. I thought at first New Features provided a means of attacking the camera problem until I read through and found you can’t provide feedback on ‘safety’ features. Why not? and they have already stated camera calibration is a safety function.
Copy -
New In-Car App.
With the Feedback App,
customers can now give
their feedback on
selected apps & services
via the MBUX
infotainment system
directly from their
vehicle. There is an
option for taking part in
Mercedes-Benz surveys.
The Feedback service
allows you to provide
feedback on various
vehicle and software
functions. It is also
possible to take part in
surveys to which you will
be invited via
notification. Please note
that we only process
feedback that is not
safety-relevant. For
safety-relevant feedback,
please only contact the
service hotline.

Yes, I received the same Email today and came to the same conclusion as you.

 

[Hollington]

I have been complaining to MB on a regular basis about this camera fault, probably wasting my time, here is their latest response.

Thank you for your recent inquiry regarding the noisy deployment and retraction of the camera on your vehicle.We have reviewed the matter with our technical team, and they have informed us that this noise is not considered a bug but is, in fact, a standard feature of the camera system. At this time, there are no software updates being developed to address this issue.

 

[sau71]

I am from Australia, recently purchased the new 2024 A200, I have the same problem of the rear camera noise too!! Very very annoying with the camera open and close while driving. I google about that in Australia and seems no one post anything though but I found alot of Mercedes car owners here from UK having the same issue!!! Don't know is this problem happen in world wide.

I have complained to the dealership, dropped my car back and sort of they have applied insulation to make the noise less, but still there!!!

Just wondering has anyone got the problem solved???

The noise is killing me!!

 

[fourwheels]

I have been complaining to MB on a regular basis about this camera fault, probably wasting my time, here is their latest response.

Thank you for your recent inquiry regarding the noisy deployment and retraction of the camera on your vehicle.We have reviewed the matter with our technical team, and they have informed us that this noise is not considered a bug but is, in fact, a standard feature of the camera system. At this time, there are no software updates being developed to address this issue.

At least you got a reply. I’ve been complaining to MB every 3-4 weeks since April. Always get an almost immediate reply promising a further reply within 5 days - then nothing!

 

[fourwheels]

I am from Australia, recently purchased the new 2024 A200, I have the same problem of the rear camera noise too!! Very very annoying with the camera open and close while driving. I google about that in Australia and seems no one post anything though but I found alot of Mercedes car owners here from UK having the same issue!!! Don't know is this problem happen in world wide.

I have complained to the dealership, dropped my car back and sort of they have applied insulation to make the noise less, but still there!!!

Just wondering has anyone got the problem solved???

The noise is killing me!!

Hi. Welcome to the forum. You will find a friendly bunch of people on here able to solve most problems - except this one.
Mines a GLA but same problem. MB seem deaf to the issue.
Pleased your dealer has added insulation. I have read that that has been tried by dealers in the USA, unfortunately they seem unwilling to add insulation here in the UK.
It would seem that in the main GLA owners are pleased with their cars but there are also small groups in most countries that are beyond annoyed with the ridiculous camera system. So it may be related to certain options on the car, or certain models.
MB seem to consider it as part of car safety and are immune, and deaf, to criticism.

 

[fourwheels]

As a side issue I found today that I can’t analyse the chassis number/VIN number using online VIN decoders.
It’s correct on the windscreen, door pillar and registration documents but shows up as ‘Not Available’ on commercial decoders.
It does read correctly on the Dealers decoder and not unnaturally they are not interested in third party companies.
I have to assume though that somehow someone at MB issued an incorrect number into the system.

 

[markjay]

As a side issue I found today that I can’t analyse the chassis number/VIN number using online VIN decoders.
It’s correct on the windscreen, door pillar and registration documents but shows up as ‘Not Available’ on commercial decoders.
It does read correctly on the Dealers decoder and not unnaturally they are not interested in third party companies.
I have to assume though that somehow someone at MB issued an incorrect number into the system.

If you have an Android phone, try this app (it may also be available for iPhone, I don't know):

It searches several different databases online.

 

[fourwheels]

@markjay Thanks. Will try tomorrow and let you know.

 

[fourwheels]

Post deleted

 

[fourwheels]

Seems failed VIN searches are quite common.
I don’t want to distract this reversing camera thread which is more important, so I will leave it there. Thank you.