Thanks everyone! A quick one as I now move forward. I want the difference in finance between an A class and a GLE coupe refunding to me. 15 months worth. Does anyone think this is even possibly in a small claims court? I have no idea where I stand legally as it was the dealership that gave me the courtesy car not MBUK but it would be MBUK I’d be suing. I also might have to sue for anything that has deteriorated on the car since being in their garage as it shouldn’t have been that long. In short I expect to be put back in the position I would have been in should they have fixed the car a year ago. The ombudsman has only awarded me a new engine and costs of investigations. I would be claiming for around £9600 through small claims. Do we think this is possible?
As suggested professional legal advice would be the best course of action, but of course carries the risk that you end up bearing that cost it the verdict does not find in your favour. I would suggest an initial consultation with a couple of well regarded solicitors before doing anything.
If you decide to pursue it through the small claims court then remember that the resolution of disputes comes down to being reasonable. I would always take a cautious view, avoiding any potential that the other party could claim that you’re being unreasonable and undermining your case.
Claiming the difference in cost between the car you financed and the equivalent finance cost for the car you used (for the specific period) seems reasonable in principle, but the finance cost that you base it on will be key to that as It will be difficult to actually find an equivalent cost.
A proportional cost based upon the relative values of the two cars might be an option. Document your sources and assumptions (avoid assumptions if possible, stick to facts, but some assumptions may be inevitable), and ensure that the calculations underpinning your claim are clear, explained and transparent.
Check with the small claims court website to confirm, but a claim of around £10k sounds like it would be permissible through the online process. When you enter the information as part of a potential claim the website should tell you whether your claim meets the criteria of small claims court.
I’ll finish as I started and suggest a few initial consultations with solicitors before deciding how best to proceed. Good luck whatever you choose to do