rascalmaster
MB Enthusiast
- Joined
- May 5, 2010
- Messages
- 1,413
- Location
- harwich, essex. UK
- Car
- Brabus D5 (E280 CDI) Avantgarde, E280 CDI Sport Estate, E320 Avantgarde now sold
Usually pay about 40£ a month for my mobile use.
Just been billed £165.93 because i apparently exceeded my internet usage!
(iphone 4 on 12 month contract, (750 mins and 5000 texts and unlimited data.)
I queried how this happened and why i received no warning. Also pointed out that I was within the country and using the phone as I always do, and have never gone over the allowance before.
furthermore i was supposedly on an unlimited internet plan.
I was told unlimited internet actually means 500mb a month and that they are under no compunction to tell me when i am approaching or exceeding this!
I am confused angry and feeling swindled.
so here's hoping this helps others get ripped off, and also wondering if anyone has any advice regarding what i can do about it...
Just been billed £165.93 because i apparently exceeded my internet usage!
(iphone 4 on 12 month contract, (750 mins and 5000 texts and unlimited data.)
I queried how this happened and why i received no warning. Also pointed out that I was within the country and using the phone as I always do, and have never gone over the allowance before.
furthermore i was supposedly on an unlimited internet plan.
I was told unlimited internet actually means 500mb a month and that they are under no compunction to tell me when i am approaching or exceeding this!
I am confused angry and feeling swindled.
so here's hoping this helps others get ripped off, and also wondering if anyone has any advice regarding what i can do about it...