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massive mobile bill! beware the fine print!

rascalmaster

MB Enthusiast
Joined
May 5, 2010
Messages
1,413
Location
harwich, essex. UK
Car
Brabus D5 (E280 CDI) Avantgarde, E280 CDI Sport Estate, E320 Avantgarde now sold
Usually pay about 40£ a month for my mobile use.

Just been billed £165.93 because i apparently exceeded my internet usage!

(iphone 4 on 12 month contract, (750 mins and 5000 texts and unlimited data.)
I queried how this happened and why i received no warning. Also pointed out that I was within the country and using the phone as I always do, and have never gone over the allowance before.
furthermore i was supposedly on an unlimited internet plan.
I was told unlimited internet actually means 500mb a month :wallbash: and that they are under no compunction to tell me when i am approaching or exceeding this!
I am confused angry and feeling swindled. :(

so here's hoping this helps others get ripped off, and also wondering if anyone has any advice regarding what i can do about it...
 

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