well done... hope it works out for you.. I am often shocked at the quality of these insurance approved places... they work on volume and the supposition that all of their clients are teenage girls that are happy as long as paint is actually applied to the car.
I am having to have the whole of my R107 resprayed... new paint just didnt go with old...
I am having to have the whole of my R107 resprayed... new paint just didnt go with old...
Thanks mate - I hope you get your car sorted to.
I spoke to my insurance co. this morning as well and they have now changed their attituide as body shop have agreed to attempt to rectifty the issues and have agreed not to pay the invoice until I have advised them to do so.
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flango
Hardcore MB Enthusiast
As DM says legally your contract is with the insurance company and not the repairer so you will have to follow their complaints procedure, if you are getting no joy go straight to the insurance ombudsman as sometimes insurance companies are so lazy they will just pay the repairer without checking that the customer is actually satisfied. That said there is nothing stopping you going and having it out with the bodyshop manager yourself and trying to get a resolution. On the technical front even with several shades of 744 brilliant silver with the technology and techniques available now there is no excuse for not having a perfect match but the items that were sprayed would need to be blended in to the surrounding panels so they dont stand out. Keep on at them until they put it right to your satisfaction
R129mine
Active Member
result! well done
A-AvantGarde
MB Enthusiast
- Joined
- Nov 11, 2003
- Messages
- 4,693
- Location
- South Bucks
- Car
- 2023 Mercedes EQC400, 2015 Porsche 911 Turbo S, 2019 BMW X5 40i
Doubt it, although it looks fine this morning..
