Diana1990
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By licensed place I mean the pattern part was quality assured to fit spot on.
Part shortages?
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Unfortunately, insurance only covers financial damages, and so the sentimental value - which I am not making light of - sadly, won't be considered by anyone involved in managing the accident repair. From the insurer's perspective, once you have a replacement vehicle, you're not any worse off. That's something that you'll need to accept, unfortunately.
Diana1990
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Of course, I get that completely. Need to learn the art of patience hahaha.
Fingers crossed then that 'Shipped' means shipped and there isn't a red herring. Not sure why I distrust what Mercedes Bedford said because they did explain that part should arrive by late Tues and I could potentially have car back by Friday at earliest. So need to give them time for now before it worry, but I can't help it. I'm thinking 20 steps ahead before it even happened. Based on everything I've said today, in your all personal opinion, should I be worried this could go on for a weeks before getting car back?
Thanks for everyone replying and given their honest view.
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As said many times.I totally agree and understand. The issue lies when you have zero idea when the part will arrive and so forth. Any bodyshop could have it repaired in matter of days using non Mercedes parts. I'm sure millions across the globe don't use branded parts of the same manufacturer and the part be of quality. I've used a pattern bumber on previous car of mine and it fitted perfectly, yes I got it from licenced place. It was only a potential suggestion later down line if MB couldn't give me a estimation of completion. I don't wish today micro manage. But I've done plenty of research about this situation which probably doesn't help me when I overthink. The part they sourcing from Germany, I would like assume MB would have tried sourcing from all it's network within UK first? For instance my friend had a part something to do with its wing mirror for his Ford on back order. He tried a dealership over 70miles away and it was on the shelf. So my question would be, I'd like to assume my local MB dealership (which is Bedford) would have reached out everywhere first before coming to conclusion it needs to be ordered from abroad. Either way, the part got shipped... I would just like some confirmation that this does indeed mean shipped and not barcode generated with no actual despatched date in sight.
There are almost certainly no non Mercedes parts available for this model as there would be insufficient demand to make any production commercially worthwhile.
As advised, leave it to those in the trade who are responsible for sourcing the part and carrying out the repair. It is only a few days since the accident. It will be fixed but there is little to nothing you can do to expedite matters.
Even if pattern parts were available Mercedes will not use them as they could not warranty them. Also, Bodyshops (if any good) generally have a lead time before they can start work.
Diana1990
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So may I ask then, obviously when cars are made and so forth, how long are spare parts for that said car being made for? Next 5yrs... 10yrs....? For the instance the A class is still being made but obviously has gone through face-lift and variations. Mine is the 2018-2023 variation, so parts for those cars how long would they be manufactured for before it ceases? The 2024+ version would obviously have different bumbers, side panels... Bonets and some on.
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As has been explained previously. .
Mercedes, BMW etc, etc do not makemmany parts. Some press their own panels in their own production facility.
They will keep a minimal stock of some parts because storing slow moving parts costs money.
They will prioritise production of parts for the current production line either themselves or by their suppliers.
Most manufacturers will say that they try keep parts in production for around 10 years from either start or finish of production but there is no legal requirement I believe for this.
They may be pattern parts available for your car and others at some point if Mercedes decide to licence their production.
You will certainly find non body panel parts available such as brakes, suspension etc as there will be used over a range of models past and present.
Diana1990
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But would my car be classed as current? Given it was given face-lift this year
Car manufacturers do not maintain a record of the parts inventory held by each dealer. A dealer will not want to obtain the part from another dealer, because they are paid bonuses based on the parts they buy from the manufacturer, not from other sources. If a car is likely to be off the road for an extended period because of the non-availability of parts, then the manufacturer may look at recent purchase history by other dealers, and see whether they still have the part in stock, so that it could be redirected to the dealer needing it. However, this is not necessary in your case, as the dealer has ordered the part, and he has been told it has been shipped. There doesn't actually seem to be a problem here; the dealer has told you when the part should arrive, and when the car should be ready for you to collect. Unless they fail to meet those dates, there's really nothing to discuss.I totally agree and understand. The issue lies when you have zero idea when the part will arrive and so forth. Any bodyshop could have it repaired in matter of days using non Mercedes parts. I'm sure millions across the globe don't use branded parts of the same manufacturer and the part be of quality. I've used a pattern bumber on previous car of mine and it fitted perfectly, yes I got it from licenced place. It was only a potential suggestion later down line if MB couldn't give me a estimation of completion. I don't wish today micro manage. But I've done plenty of research about this situation which probably doesn't help me when I overthink
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I have no idea but you really are over thinking this.
Only Mercedes and /or their suppliers know when stock is available.
Bear in mind some parts for other models are either on back order for months or can simply be No stock available. I have heard of some people who have had cars written off because parts cannot be sourced. Obviously these would be much older than your vehicle.
It's part of life, all manufacturers are trying to cut costs where they are able and stock control is one area.
You are not injured thankfully, you have alternative transport and your car will be repaired with the correct parts and at no cost to you.
Part availability also hinges on where they are produced , my non MB vehicle sat at the dealers for a month waiting for a set of rear springs which i thought was a bit of a pi$$ take until my sons mate who works for Skoda informed me that a majority of VAG group suspension parts are made in Ukraine who are a bit pre-occupied (no pun intended) at the moment.
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I think it's a misunderstanding. Car manufacturers will typically make parts available based on demand. They obviously want to sell spare parts, so they'll try and have them in stock, but at the same time they do not want to over-produce parts and then 'sit' on unsold stock for years only to eventually sell it at a loss as a 'job lot'.
Newer cars are (a) more likely to be repaired than written off, and (b) they are more likely to be repaired using genuine parts.
In contrast, older cars are (a) often written off rather than repaired, and (b), if they are repaired, it is more likely to be done using cheaper patterns parts.
And so, there's no clear definition of what's a new car or a current car in respect of parts availability, in the sense that you'll have good availability of genuine parts for as long as the parts are still generally in demand.
Diana1990
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I think all in all, I've created such a worry for myself when it's not needed. I was always under the assumption body panel parts would be more accessible then mechanical parts as the panels are the first thing hit in a collisions and it would have absorbed much of the damage. Can't believe a car trying to to park in space behind mine going at less then 3/4mph has cause such damage to extent of £12k roughly. I've reversed at a speed greater into a wall and all I cdid was scratch and scuff. My brother had a cyclist go to into him and the panel merely dented. But a 3mph car parking into another spot has caused this. Makes you wonder how weak this panels are.
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Body panels are not structural.
Light panels help with reduced fuel consumption and emissions and, as said mechanical parts are shared over many models over many years!
Costs reflect all the parties involved . Accident management, car hire etc plus manufacturers make good profit on parts and body shops are not cheap to run.
Diana1990
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I bet courtesy cars make a huge chunk of that. If alot of profit comes for parts needed after, you'd be think they would be much easily accessible and this whole 'back order' wouldn't exist unless cars are hitting the 20yr old mark. I suspect the A Class is one of the most popular in it's network ever since they had a huge face lift from the small tiny little hatchback to the one we're seeing now.
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True, however many minor shunts requiring a new bumper will leave the car driveable, at which point the garage will only book you in after all the parts arrived, and the hire car rental period will be minimal. It's only when the car is undriveable and a part is not in stock that the issue arises.
Diana1990
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The rear bumber barely had any damage except the tiny scratches that emulated the grill of the BMW that hit me. So if just that hell yeh I'd keep it til the whole parts needed was in. It's the front bumber that had most damage as you see from snaps earlier. The 3 pointed star crumbled and totally cracked in my hands. If it were just that then again still driveable, it's that crack right near my headlamp that classed it as undriveable because the headlamp wasn't sitting correctly which I didn't notice at all. It was only at the dealership when they opened the bonnet that they saw the headlight wasn't held in position and was loose.
I spoke with Auxillis earlier...... Regardless of the invoice total over the amount I paid for my car they'd still pay out because they only take into regard the amount it cost to fix the car and not include the car courtesy price when determining if the car is a right off. Also to correctly answer your question from earlier about who covers the bill til it's sent off to the insurance, it's Mercedes who basically pay, Auxillis then pay Mercedes and then Auxillis will recoup from insurance. Seems all Styner dealership use Auxillis.
At Sytner Group, we pride ourselves on not only helping you find the perfect car, but also providing a first-class aftersales service. As part of this commitment, working in partnership with Auxillis, we are proud to offer a complete accident management service; Sytnerdrive. And what's more, the service is complimentary. All services are provided by Auxillis
This is from the website.
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It's a good point to be raisin........
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It's a good point to be raisin........
You really didn't (g)rasp it, did you? Clutching at straw(s)...
Diana1990
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Ey....? Me confused here lolIt's a good point to be raisin........
I don't get it
....
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