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Part shortages?

Trade value £15.5k

Is this how you read "I had candid chat with MB last week and they indicated they would be prepared to pay to amount of £15,500 before write off is even considered"?
 
Is 'MB' the dealer (Synter)? If so, would they buy the car back for that price after it has been repaired? Or was it a theoretical discussion regarding the trade-in value of a similar car?

I would be surprised if the dealer agreed to a reduction of just £2.5k of RRP, BTW - the car now has an additional owner and surely a dealership makes more than £2.5k on a used vehicle they sell?

The other possibility is that the insurer offered a write-off for £15.5k as the car's book value, and the OP declined?

Not clear 🤔
 
So basically I had side chat with guy at Mercedes, he causally added into the conversation that even if repairs were to value of around £15k then they'd still be prepared to fix it and have 3rd party insurance pay it. Not sure who decides at which point the car is a right off, but there you go
 
So basically I had side chat with guy at Mercedes, he causally added into the conversation that even if repairs were to value of around £15k then they'd still be prepared to fix it and have 3rd party insurance pay it. Not sure who decides at which point the car is a right off, but there you go

"guy at Mercedes" - is this someone at the body shop at Synter?
 
Is 'MB' the dealer (Synter)? If so, would they buy the car back for that price after it has been repaired? Or was it a theoretical discussion regarding the trade-in value of a similar car?

I would be surprised if the dealer agreed to a reduction of just £2.5k of RRP, BTW - the car now has an additional owner and surely a dealership makes more than £2.5k on a used vehicle they sell?

The other possibility is that the insurer offered a write-off for £15.5k as the car's book value, and the OP declined?

Not clear 🤔
Retail prices of 2020 A Class AMG line Executive also make interesting reading on Autotrader and make the £12k repair cost strange.
 
The main manager of the cosmetics repairs centre there at the dealership

Understood.

I am not surprised that the MB workshop will be willing to carry out a repair costing £15.5k on a £15.5k car :D

I think that the question raised here was why did the third-party's insurer approve it, rather than offer you a write-off?
 
Understood.

I am not surprised that the MB workshop will be willing to carry out a repair costing £15.5k on a £15.5k car :D

I think that the question raised here was why did the third-party's insurer approve it, rather than offer you a write-off?
The repair is around the £12k mark, nearing 13k. I think it was a casual comment that they had a potential limit of £15k for repairs. I suspect the car still valued around what I paid for it tbf, the millage is very low. It's around 22k miles.

As to why it was approved, god knows. It was literally approved the next day after the accident happened. I have even spoke with Auxillis regarding this and they assured me there isn't anything to worry about. What I potentially suspect is Auxillis approved the repairs rather then the 3rd party? Or 3rd party has to before repairs can start? Either way, it was approved. By whom I dunno.
 
What I potentially suspect is Auxillis approved the repairs rather then the 3rd party? Or 3rd party has to before repairs can start? Either way, it was approved. By whom I dunno.
Let’s hope it’s BT’s insurer who approved the repairs and the hire car costs, because if they didn’t someone else will need to pay any shortfall.
 
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Let’s hope it’s BT’s insurer who approved the repairs and the hire car costs, because if they didn’t someone else will need to pay any shortfall.
Well.... BT have tones of money stashed away for this kinda thing, they rather pay up then deal with drama. Usually 3rd party will have to authorise the repairs. But now I'm started to suspect because Auxillis are paying, they approve it all and then will recoup the cost from 3rd party. Guy AT MB said Auxillis wouldn't approve a repairs unless they know they can recoup the costs and if it was sure no fault claim which it was. UNLESS... MB Have exaggerated the cost? But then I've seen part of the repair costs. The headlight as said was £1800 alone.

If 3rd party contest it, I'm protected unless I've made fraudulent claim which I ain't. I'm not worried tbh, I explained my concerns to Auxillis and they assured me everything was authorised. Only way I end up paying is if I've lied at any point, there's no way the come back would come to me under any circumstances. I'm pretty confident of that
 
BT are self-insured up to £500,000 - higher claims (rare, obviously) are insured by Zurich. So, the cost will be incurred by BT directly. They will have a department within BT that deals with payouts of third-party claims.
 
Well.... BT have tones of money stashed away for this kinda thing, they rather pay up then deal with drama. Usually 3rd party will have to authorise the repairs. But now I'm started to suspect because Auxillis are paying, they approve it all and then will recoup the cost from 3rd party. Guy AT MB said Auxillis wouldn't approve a repairs unless they know they can recoup the costs and if it was sure no fault claim which it was. UNLESS... MB Have exaggerated the cost? But then I've seen part of the repair costs. The headlight as said was £1800 alone.

If 3rd party contest it, I'm protected unless I've made fraudulent claim which I ain't. I'm not worried tbh, I explained my concerns to Auxillis and they assured me everything was authorised. Only way I end up paying is if I've lied at any point, there's no way the come back would come to me under any circumstances. I'm pretty confident of that

Strictly speaking, this is incorrect. Unfortunately, unsuspecting motorists being chased by accident management companies for the cost of the hire car isn't a new phenomenon. See for example:

Screenshot-20241031-001847-Chrome.jpg


I am not suggesting that that this will happen to you, however, if you signed an agreement with Auxillis, then it will likely say that you are liable for the cost of the rental car in the event that the other-party's insurer (BT, in this case) refuses to reimburse them.

Again, it's not a common occurrence and I am not trying to get you unduly woried, but for anyone reading your post, its important to know that its incorrect.
 
Strictly speaking, this is incorrect. Unfortunately, unsuspecting motorists being chased by accident management companies for the cost of the hire car isn't a new phenomenon. See for example:

Screenshot-20241031-001847-Chrome.jpg


I am not suggesting that that this will happen to you, however, if you signed an agreement with Auxillis, then it will likely say that you are liable for the cost of the rental car in the event that the other-party's insurer (BT, in this case) refuses to reimburse them.

Again, it's not a common occurrence and I am not trying to get you unduly woried, but for anyone reading your post, its important to know that its incorrect.
I've seen this reviews and this is why I spoke to them regarding this. It is rare and you'll see more bad then good because everyone aways moans when they have negative experiences. They rarely review a positive one. But yeh I spoke and in rare cases this happens it's because there be slight indifference or alot of people the request a 'better' hire car. There nothing BT or 3rd party insurance can do. I have the man admitting liability and openly saying he works for BT.
 
I've seen this reviews and this is why I spoke to them regarding this. It is rare and you'll see more bad then good because everyone aways moans when they have negative experiences. They rarely review a positive one. But yeh I spoke and in rare cases this happens it's because there be slight indifference or alot of people the request a 'better' hire car. There nothing BT or 3rd party insurance can do. I have the man admitting liability and openly saying he works for BT.

Again, I fully agree that these problems are rare and that you are unlikely to have any issues.

However, once more for the benefit of others who may be reading this, the fact that the other driver admitted liability does not necessarily mean that their insurer will, too. In (rare) cases the insurer will look at the facts and refuse to accept liability and pay out even if their insured person said otherwise. You have to keep mind that the other driver may not have the expertise required to judge who is liable, while the insurance do.
 
Again, I fully agree that these problems are rare and that you are unlikely to have any issues.

However, once more for the benefit of others who may be reading this, the fact that the other driver admitted liability does not necessarily mean that their insurer will, too. In (rare) cases the insurer will look at the facts and refuse to accept liability and pay out even if their insured person said otherwise. You have to keep mind that the other driver may not have the expertise required to judge who is liable, while the insurance do.
Totally get that. Personally if insurance cannot determine their customer is at fault because he drove into my parked car then they need their heads testing lol. I get that rare occasions things don't go to plan, as they say never say never. On this occasion as this situation is personal to me, I'm quite confident I'm protected everywhere. But I understand that all facts have to be presented to everyone. I won't know if there is any issues til later down the line cause this will take time too work through I imagine.
 

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