PC running Windows 10 will not recognise new DVD/CD RW drive

[Satch]

From the 5 minute on Google I have had time for, this appears to be quite a common problem.

Anybody come across this, if so ideas/fixes welcome!

 

[400ixl]

As in it was already running Windows 10 and you have added a new DVD drive, or it was already there and isn't seen after an upgrade?

 

[markjay]

If you have just upgraded to Windows 10, then it have something to do with the SATA or AHCI settings in the computer's BIOS.

I would suggest the following:

Firstly check that the SATA cables are connected correctly (if Desktop PC), and that the optical drive is getting power.

Upgrade the firmware for you PC / laptop / motherboard, including the BIOS, to latest version.

Check the PC / laptop / motherboard manufacturer's website for information regarding SATA and AHCI configuration for Windows 10. Then check the optical drive manufacturer's website for same.

Check the PC / laptop / motherboard manufacturer's website for any Windows 10 specific drivers. Then check the optical drive manufacturer's website for same.

 

[KennyN]

Had the same problem last week with my boys laptop , i just downloaded the free VLC media player and it now works fine

http://www.videolan.org/vlc/download-windows.en_GB.html


I cant remember if the above website one was exactly one i used.

Kenny

 

[John]

I would try a data disc in the drive and see if that works.

If it is just playing DVD films etc. that is the issue - as per KennyN's post - just install VLC.

MS deleted the ability to play DVD films etc. natively in Windows 10.