Warranty Direct Reliability Survey Mercedes Result

[grober]

How reliable is your car? From What Car and Warranty Direct Reliability Survey http://www.whatcar.com/news-special-report.aspx?NA=222866&EL=3180700

MERCEDES-BENZ position 11th OUT OF 26
2005 position 10th
Claims per 100 vehicles 30.3
Average age 4.9 years
Average mileage 52,864
Average repair cost £413
Average repair time3.2 hours

Problem areas
The A-Class's suspension has been problematic. More than a third of '98-'05 A-Class models needed repair work, and almost half of those were due to suspension woes.
Electrical glitches accounted for nearly a third of SLK repair work. More than 20% of '97-'02 CLKs needed repairs; 28% of those had work done on the suspension, 23% on electricals and 27% on the fuel system.
If your Merc goes wrong, it's not cheap: you could be charged £115 per hour for a repair that lasts more than three hours on average.
Best model SLK ('96-'04)
Worst model A-Class ('98-'05)
Verdict ***
A mixed bag: the SLK was 23rd overall, while the A-Class came 73rd. Electrical gremlins are common to every Mercedes model, however.

 

[janner]

No surprise that Honda, Lexus, Nissan and Toyota are near the top and Land Rover are at the bottom but it's a sad day when Citroen and Peugeot make more reliable cars than Mercedes

 

[jwarren]

So a Citroen Xsara is more reliable than a MB - agahst (not meant to sound snobbish), I bet the dealer attitude let it down big time for MB.

 

[janner]

I bet the dealer attitude let it down big time for MB.

This survey is purely based on the number of warranty claims/100 vehicles, not a JD power type survey, so the dealer attitude doesn't come into it. If it did I'm sure it would be even further down the list.

 

[jwarren]

Ahhh, apologies for my ignorance, but least we agree on the dealer experiance!

 

[silverarrow]

umm build quality not good