XP :: Nokia PC Suite and Wireless

[Bobby Dazzler]

Brother in law has had some problems with his laptop. He tried to restore Windows with the discs supplied by HP, and it appears to have been fairly successful. However there are some issues remaining that he's asked for my help on - before he throws said laptop through upstairs window!!

When it boots up, as the Windows desktop appears I get the following message:

Nokia PC Suite Some of the application resources could not be located. Please reinstall the application. [OK]​

A further error message appears:

Error Unable to load resources [OK]​

I've tried uninstalling Nokia PC Suite from using Nokias own uninstall option in the Start > All Programs menu, and from the Uninstall option in Windows. No joy either way.

Also, I'm trying to connect to my wireless network so I can download critical updates. When I click on Control Panel > Network and Internet Connections > Wireless Network Setup Wizard, I get the following error message:

RUNDLL Error in wzcdlg.dll Missing entry:FlashConfigCreateNetwork​

I'm thinking of connecting to the Internet through a cable, if I can unearth one, and running Windows update. Reckon this is a good course action, or could it expose me to risks?

Any ideas good people?

 

[Rumble]

Either way have you loaded your internet security software ie firewall/antivirus, if so I would connect to the internet and update those then run windows updates.

 

[Bobby Dazzler]

Security software is on - but without updates at the moment.

 

[Rumble]

when you try and use the wireless connection wizard and the error comes up does it give you an option to browse and locate the file? It might be on the pc but not in the correct location, you might wanna search for the file and select it.

If not you can download drivers just do a search on wzcdlg.dll on yahoo or google.

 

[whizzkid11]

RUNDLL Error in wzcdlg.dll Missing entry:FlashConfigCreateNetwork

Is associated with the Wireless Networking Component.

The a problem appears to be the fact that you have done a restore, and chances are you are still at Service Pack 1, and need to have Service Pack 2 installed for the Wireless Networking to function properly.

I would dig out the network cable, install Service Pack 2 and then run through the Wireless networking and you should be "sorted".

Let us know how you get on.

rgds
Was!

 

[Rory]

Nokia have an uninstall programme to clean it out completely:
http://europe.nokia.com/A4144912

PC Suite is notoriously problematical.

 

[Bobby Dazzler]

when you try and use the wireless connection wizard and the error comes up does it give you an option to browse and locate the file? It might be on the pc but not in the correct location, you might wanna search for the file and select it.

Sadly no option to browse.

 

[Bobby Dazzler]

The a problem appears to be the fact that you have done a restore, and chances are you are still at Service Pack 1, and need to have Service Pack 2 installed for the Wireless Networking to function properly.

I would dig out the network cable, install Service Pack 2 and then run through the Wireless networking and you should be "sorted".

Cheers Was.

Spot one - it is only SP1 since the restore. Strange thing is there are two extra CD-ROMs that came with it that were labelled as critical updates, and which installed yesterday. They either weren't successful (no error message to suggest that though) or they didn't contain SP2!! Surprised me, as the laptop is probably less than 2 years old.

Plan is to get the trusty network cable out tonight - if I can find it!!

Will keep you posted...

 

[Bobby Dazzler]

Nokia have an uninstall programme to clean it out completely:
http://europe.nokia.com/A4144912

PC Suite is notoriously problematical.

Terrific - thanks Rory.

Task #2 now sorted after SP2 install.

Great forum this!!

 

[Bobby Dazzler]

Managed to find a cable - in fact I found a PC that's connected to the network but which I haven't used for 4 or five years, and nicked it's cable.

Started to download Windows updates, but it takes an age, having to re-start after each batch. Spent two hours on Windows updates last night before pausing proceedings!! Hoping tonight should have that sorted though.

Thanks again.

 

[dougal74]

Well done mate top diagnosis by all, only just found this thread. Other issue I found with PC Suite and some Sony Apps was that they can be Flash player version sensitive.

 

[Bobby Dazzler]

I fear I counted chickens before they hatched.

Downloaded SP2 last night, the SP2 Wizard started and was almost finished when a message suggested it couldn't complete the install - arrrggghhh!!

Luckily it did boot up tonight but it refuses to connect to the Internet and therefore the Microsoft website for further Windows updates.

It must have been partially successful though as it will connect to my wireless network, but won't actually show any webpages - just shows 'The page cannot be displayed' page.

Same story with my network cable. I even tried another cable, just in case.

Any thoughts people??

 

[Bobby Dazzler]

PS It refuses to close down from Start > Turn Off Computer now!!

Doh!!

 

[nimmat]

Have you tried re-applying Sp2? did it give any other message when it failed the last time?

 

[Bobby Dazzler]

Have you tried re-applying Sp2? did it give any other message when it failed the last time?

I can't get online to download SP2 again - or will it be on the hard disk somewhere?

I can't remember exactly what the error message said, it was late!!

 

[nimmat]

Can you try starting in safe mode with networking and see if you get any connection there?

Alternatively, if you have another PC and a 512mb or bigger memory stick, you can download the network installer of SP2 and then shift it on this PC via the flash drive.

Also, go into control panel - administrative tools - event viewer and see if you have any network related errors?

Does network show the wired network connection and does it show connected? Do you get an IP address?

 

[Bobby Dazzler]

Also, go into control panel - administrative tools - event viewer and see if you have any network related errors?

Lots of Service Control Manager and Tcpip entries listed - but not errors. Even the TCPIP entries show that the network adaptor was connected to the network and has initiated normal operation.

Lots of errors for Service Control Manager too.

Ah ha lots of errors last night relating to memory - appartently the hard disk has a bad block?!

 

[Bobby Dazzler]

Arghhh - off to bed now - can't get safe mode to kick in no matter what?!!

[F4] [F8] [F10] [F12] [Esc] ??!!

What should it be?? I always thought [F4]

 

[whizzkid11]

Arghhh - off to bed now - can't get safe mode to kick in no matter what?!!

[F4] [F8] [F10] [F12] [Esc] ??!!

What should it be?? I always thought [F4]

F8 for safe mode.

Depending upon your hardware, I have known certain older systems NOT boot up after SP2 installed.

When you installed SP2, did you just go straight for SP2 or did you use the Windows Update option? WIndows Update is the preferred method as it will install all the SP2 pre-reqs first.

When you hit [F8] - select the "Last known good configuration" - and once its up do a clean shutdown and reboot.

Good luck!

PS - don't forget the Holy Water and Rosary Beads!!

 

[Bobby Dazzler]

Windows update. It installed several batches of updates with restarts each time. Then SP2 came - the big download - and the SP2 Wizard appeard. It was most of the way through when it failed.

Strangely when I check the system properties it does show as XP2?

For some reason [F8] is just refusing to trigger safe mode?? Grrrr.

Strange that I can connect to wireless networks - both my own and two of the neighbours with unsecured set-ups :rolleyes; but I just can't get a webpage. Same story with the network cable.

Going to have another go later. I'll pop and see the local vicar, see if he'll sit with me while I do it.