Guys, recently i had some faults with the motor where springs broke, pads needed changing and so on. Being an MB customer and getting services and repairs done by them i went back to them to ask for price on items and labour. It took two MB dealerships to come back with nothing as I had to call...
I've recently painted my garage floor, finished about 2 weeks ago, I chose to go down the two part epoxy route, which is fine, except it took 10 / 11 L for the first coat, while 5 or so should have done it ! its a 6 x 6m double garage, so I had to order another 5L, not cheap I hasten to add.
I don't want to rant on here, but I believe my complaint has not been addressed either by the dealer or phoning Mercedes UK customer support.
Anyone know how can I take this futher up the Mercedes hierarchy?
ie how do I write to the CEO for example
I need to make a complaint, what can i do
I had paid full amount for the car, had few visits in the branch
insurance was arranged, on the delivery date they refused to deliver
(car got some problems, not available for sale now)
no compensation and no other car offer,
they said refund will...
I know someone has the details on who and how to complain to the highest levels in MB UK. There has been a post before with the UK MD details, but I can't find the post.
I have no problems with my dealer, actually the problem is MB themselves and supply chain on parts. Once I get...
I thought I'd start a new thread about this as it may get more exposure to those who are interested.
Old thread http://www.mbclub.co.uk/forums/general-discussion/95935-contact-details-mb-retail-used-cars-wanted.html
Ok. So I have sent a 3 page letter about al of the issues I've had with...
Hello everyone :)
I have a massive moan! Why is it that the ENTIRE Comand will not work if ONE item is faulty?? :(
I'm not happy. My laptop went up in a cloud of smoke day before yesterday and now because of ONE element of my comand breaking (I'm not sure but i think it's the CD interchanger...
This is a genuine complaint to Devon & Cornwall Police Force from an angry member of the public
A true email sent to the force, lengthy but brilliantly written.....
Dear Sir/Madam/Automated telephone answering service,
Having spent the past twenty minutes waiting for someone at...
Kirsty Wark, the BBC's Newsnight presenter, has prompted complaints to the corporation saying that she showed too much of her legs on screen.
Wark, 53, who is...
Did anyone else hear the story of the driver who had a puncture and it took MB 6.5 hours to fix the problem. Related on Terry this morning. He actually made MB recovery out to be worse than useless.
Took 4 mobo-life service vehicles to eventually tow him to a garage.
Hi all, cutting a long story very short there's a problem E Class which belongs to a member of the family.
In the last 10 months the car has been in and out of the local dealership several times (approx 8 i think) for the following complaints:
Judder on gear changes and at certain speeds...
:mad: :confused: :(
has anyone got an address of mercedes benz uk where i can make a complaint
about just about everything that has gone wrong with our merc,
i know the managing director's name of mercedes benz uk is Dermot Kelly
and he recently did an inteview for the daily telegraph...
Any help plus pointers would be a great help thanks.
Anyone who has any advice for writing these letters please speak your mind as it will help me alot and i'm sure plenty more in the future.