Aaagrh - can anyone help me out of a fix with my mate's TomTom

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garystu1965

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Joined
Dec 8, 2004
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Location
Lytham St Annes
Car
Mercedes E350 CDI Coupe
He lent me his TomTom XL One so I could have a look at the facilities. I left it to charge up in the car and took it out to use at home last night but the screen is stuck at the welcome screen. I can't even turn the unit off !!! I thought it may be becuase it needed to be charged longer as it hasn't been used for weeks but I think it is fully charged. Is there a reset button somewhere ? I took the SD card out and then the screen goes grey but the unit does not seem to be responding to anything. Help !!!
 
It should be a reset button.It does not look like a normal one so you have to push with a pen or something.
 
The reset button is tiny, a safety pin or similar is used to press it for a second & it should switch on after that.

Russ
 

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