Took my car to First Aid Wheels for the exchange today (shadow chrome) and so far the experience has been awful.
3 of the 4 wheels had issues. It was supposed to be a one hour swap and I was there at least 2 hours, while they faffed about and one guy tried to tell me that 'they're refurbed so nothing's perfect' - even though the problem is clearly down to incompetence during the spraying. There is clearly crap under the clear coat! There's a picture of that attached below.
Another wheel had a single fleck that they tried to polish out (was still visible after polishing but I would have accepted it just to get out of there) and they wouldn't even show me one wheel as the paint around the nut holes flaked badly when fitting.
So, I've been given 4 C-Class loan wheels (final pictures) and was supposed to go back tomorrow once they've fixed the mistakes. However as I was leaving the chap said it was likely to be Monday as he didn't want to rush it.
The whole point of paying the premium for the wheel exchange program is that it's done quickly. If I wanted it to take 3-4 days I would have taken it anywhere else and paid less. The head guy there is nice enough but it was still a bit of an embarrassing display of incompetence.
I came from Cardiff to London to get the wheels done, then I could ceramic coat them over the weekend and let coating dry. Now I can't do that.
While the shadow chrome looks good, after seeing the (knackered and ill-fitting) C-Class wheels, I almost wish I'd just bought a newer set of wheels off eBay.
We'll see how things transpire...
