Recently ordered 2 x new tyres for the missus' car from Blackcircles and after 4 days of not showing up called them to cancel and get a refund. It took 3 phone calls to their online number to get an acknowledgement and even then Customer 'Services' took a while to even call back. They have blamed the courier company they use but as I told them, I have no idea who that company is, only the name Blackcircles so it is their reputation that is damaged. I feel they are not what they used to be anymore. Just booked with Event Tyres and found them to be very competitive and helpful.