Dinamica/Artico seats white stain problem

Discussion in 'Interior' started by martinc65, Feb 4, 2015.

  1. Series1boy

    Series1boy New Member

    Messages:
    21
    Joined:
    Jan 9, 2016
    Location:
    Sheffield
    Car:
    C Class 220 AMG Sport Premium Plus
    Yes the same problem as I had
     
  2. Ronan1982

    Ronan1982 Active Member

    Messages:
    67
    Joined:
    Nov 9, 2015
    Location:
    North West London
    Car:
    Mercedes C220I Coupe
    Yes same here!! Although mine is not half as bad as some of yours!
    Was going to use Sonax Alcantara cleaner as my last hope

    Car has been detailed, and gets valeted every month...still pops up!

    My car is still under Warranty so have messaged the After Sales Manager and complained. Lets Hope Colindale can sort it.
    Rather have the Seat covers given to me and I will take it else where to be replaced.
    Saves getting another mark on the paintwork of my car.

    Great thread..

    BUMP
     
  3. Tom9748

    Tom9748 New Member

    Messages:
    6
    Joined:
    Apr 26, 2016
    Location:
    Oxfordshire
    Car:
    E Class
    Ive had a E220 for a few months now and my seats are getting worse by the day. The warranty (3 years?) was up last month. I spoke to Mercedes Reading just before the warranty was up and they told me to bring it in. I'm wondering if I am flogging a dead horse now taking it in. Has anyone else had the problem looked into after the warranty was up?
     
  4. Ronan1982

    Ronan1982 Active Member

    Messages:
    67
    Joined:
    Nov 9, 2015
    Location:
    North West London
    Car:
    Mercedes C220I Coupe
    This problem comes under the 3 year manufacturer warranty! As I discovered my car is 2 months outside of this. I have only had the car 10 months and has taken me till now to realise what is causing this, as it has got worse with the colder weather! But my argument is it's a fault that should have been either resolved before I purchased the car.
    MB UK are involved and I had a call from MB in the Netherlands yesterday to which I missed, dunno if this is a good sign or not?
    If anything as a good will gesture they should sort it out! If you are going to sell the car on how the hell do you with the mess on the seats?
    Does anyone have a direct link to the Bulletin regarding this?
    I'm quite let down by the MB brand - the best or nothing.
     
  5. StuartK

    StuartK Hardcore MB Enthusiast

    Messages:
    2,516
    Joined:
    Nov 14, 2015
    Car:
    F82 M4
    Solution to this is tick the full leather option and don't skimp :D
     
  6. sunnydude959

    sunnydude959 Hardcore MB Enthusiast

    Messages:
    148
    Joined:
    Dec 4, 2012
    Location:
    Great Britain
    Car:
    E (213) Saloon
    Edit: sorry I was using mobile app so I didn't see the whole thread.

    That looks horrible, I'd like to know what's causing it
     
    Last edited: Jan 8, 2017
  7. sunnydude959

    sunnydude959 Hardcore MB Enthusiast

    Messages:
    148
    Joined:
    Dec 4, 2012
    Location:
    Great Britain
    Car:
    E (213) Saloon
    Edit: sorry I was using mobile app so I didn't see the whole thread.

    That looks horrible, I'd like to know what's causing it
     
  8. Series1boy

    Series1boy New Member

    Messages:
    21
    Joined:
    Jan 9, 2016
    Location:
    Sheffield
    Car:
    C Class 220 AMG Sport Premium Plus
    It's the glue coming through from manufacturing. Only fix is to recover seats I'm afraid and if he pushes MB then they will fix under warranty and even though manufactures warranty has run out, he is still within the dealers warranty and they should look after him, but he needs to keep pushing and taking no for an answer. This is what I did!
     
  9. sunnydude959

    sunnydude959 Hardcore MB Enthusiast

    Messages:
    148
    Joined:
    Dec 4, 2012
    Location:
    Great Britain
    Car:
    E (213) Saloon
    I'm surprised he needs to keep pushing. Its very apparent and obvious, especially if its the glue i.e. manufacturing fault.

    I had a BMW not so long ago with merino leather seats, and there was some minor leather cracking. The technician just quickly had a look and said "yeah i'll be happy to get that changed under warranty" and that was a grand total of 30 seconds for something that wasn't very obviously apparent.
     
  10. roobler

    roobler Member

    Messages:
    35
    Joined:
    Aug 2, 2016
    Car:
    C220
    Out of interest what year is yours? I'm actually from Doncaster and took it to JCT600 and they said MB wouldn't replace the seats. I'm driving 63 plate
     
  11. Series1boy

    Series1boy New Member

    Messages:
    21
    Joined:
    Jan 9, 2016
    Location:
    Sheffield
    Car:
    C Class 220 AMG Sport Premium Plus
    63 plate however I noticed the issue at point of sale and was a condition they sort it. I found my car at the Doncaster branch and Sheffield brought it over to them for me to test drive.

    I no longer have this car and recently purchased a w205 amg premium plus and have had issues with wheel vibration, to which Jct fixed and put me a set of brand new spanking wheels and contis, can't fault them to be honest...
     
  12. Max88

    Max88 New Member

    Messages:
    7
    Joined:
    Jan 22, 2017
    Car:
    C250 AMG Sport Plus
    I have had this white marks issue for a couple of months but had addressed it with babywipes, it went away for quite some time, however this week it has come back with a vengeance and looks terrible, I just found the post here after desperately looking for some way of treating it. Car is 09/13 plate Sport plus W204 and I have had it since June from MB Edinburgh, bought the car on spec via the internet, a very bad move and has cost me dear, a bad repair paint job and a few other issues which the dealer declined to resolve sadly has left me very disappointed with the car so far, then some muppet drove into it the other day too :( , now this, I think maybe it is out of warranty now but I do have the MB extended warranty so maybe it will cover this problem, what do you chaps think?
     
  13. cws196

    cws196 Hardcore MB Enthusiast

    Messages:
    264
    Joined:
    Jan 4, 2013
    Car:
    S205 C43 Estate
    Has anyone found a longer-lasting way of getting rid of the white staining?

    I've got it just starting on my front-passenger seat. I was thinking of trying Sonax Artico cleaner.
     
  14. John

    John MB Club Veteran

    Messages:
    12,082
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    Mar 3, 2011
    Location:
    Daan Saaf
    Car:
    I wish.
    I wonder if any hopeful doggers read this thread but left disappointed. :D
     
    1 person likes this.
  15. merc85

    merc85 MB Club Veteran

    Messages:
    7,830
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    Apr 23, 2013
    Location:
    Harwich
    Car:
    s211 e55k
    As said, Full leather is a must :D
     
  16. Ronan1982

    Ronan1982 Active Member

    Messages:
    67
    Joined:
    Nov 9, 2015
    Location:
    North West London
    Car:
    Mercedes C220I Coupe
    Nope Wont Cover it I am afraid, I have the Top Tier 1 MB extended Warranty and it only covers Electrical and Engine problems - Already tried it!!

    It basically comes down to GOOD WILL GESTURE from MB if your outside the 3 Years manufacturing warranty, and as stated you got to present the car to them for inspection, photos and let them think they can solve it but letting their valet guys sort it, may get a few complementary scratches along the way - basically every method without having to pay out for new covers.

    I cut my loses and went private, and have changed from all Black leather/Alcantara to all Red Leather.

    Probably wouldn't be happy with the new job MB do even if after our game of tug and war I came out a winner.

    Good Luck to those who are willing to hold it out!
     
  17. cws196

    cws196 Hardcore MB Enthusiast

    Messages:
    264
    Joined:
    Jan 4, 2013
    Car:
    S205 C43 Estate
    Has anyone managed to get the seats replaced outside of the 3years warranty?
     
  18. cws196

    cws196 Hardcore MB Enthusiast

    Messages:
    264
    Joined:
    Jan 4, 2013
    Car:
    S205 C43 Estate
    I'm pleased to say I've just had a call from my local MB dealer to say the goodwill claim submitted to get my passenger side/front seat pad cover has been approved with zero customer contribution required. Car is 4years old, full MB history and 47K. Another dealer wasn't interested, so 2nd time around I presented a copy of the TSB which covers the issue.
     
  19. Robertfells

    Robertfells New Member

    Messages:
    5
    Joined:
    Nov 21, 2018
    Location:
    London
    Car:
    C class coupe sport plus
    I have c class 2013 coupe with same problem MB said need to take to garage for inspection £178.89 per hour charge then if problem would report to head office who might do something with goodwill .
    Wtf any suggestion would be helpful
     
  20. Robertfells

    Robertfells New Member

    Messages:
    5
    Joined:
    Nov 21, 2018
    Location:
    London
    Car:
    C class coupe sport plus
     

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