This is the E55 AMG right?
That should mean option 655 sports chassis (or 654 sport chassis AMG etc) - this does not need lowering! (The factory fit option is already low).
linky
Mercedes Benz Option Code Page 5
from
Mercedes Benz Option Code
The garage has checked it over and they
should have found any broken springs (even with a white stick).
What about tyres? a squiffy tyre will give it the wobbles
Checking the shocks means leaping onto the wing to compress it and release to check the rebound is damped by the shockers, not hi-tech. Hard springs and soft shocks is the way to go with a low slung chassis (soft springs and hard shocks can bottom out, too much travel). Hard springs and hard shocks is just plain painful, this is a limo not a sports car.
Mine has recently had all the rubber bushes replaced and whilst no play could be felt by hand, it was there and fixing made one hell of a difference - wishbones and upper control arms, also lower swivel. Whereas before it could be a bit vague on bumps and wallows. Previously track rod ends, drop links and anti-roll bar bushes. Glued to the road on Michelin PS rubber.
- check the bushes and the swivel joint - not all that expensive really.
One other thought, is your ADS (adaptive damping) fully functional, this can fault and not display a warning but the ADS switch will not light up. Had this and the shocks did feel odd, very hard but poor rebound, fault was a poor earth on inner wing after the garage had been playing with it.