Exactly my experience.Also having real problems with range.. I read all about EV driving and tried everything in the book. As there is no traffic now so steady constant motorway driving after pre heat see 2mpkw at 4c and maxed my best run at 10c was 2.3mkw. 20% was 50-60mph and the rest 60-70mph. When I took it to merc they said they'd had a few back with range issues.. im sure they have only sold a few as well. Im leasing on 20k per year but I can do any decent milage so it's a bit of a joke really. Got friends with old teslas still doing over 200 miles on a full charge. I'm 150-170 to flat so safe driving range is 130-150. Using the whole battery is 1 1/4 hour recharge at a super charger 100- 150kw or over 2 hours at a 50kw. 11 hours full charge at home 7kw or 40+hours if you use the 13amp to charge. Also had it refuse to charge on a few 50kw stations showing charge error. Then you have to crawl safely to the next charging point. The car is a joke at £73k and not usable for anything more than local driving. Forget it for business! Always had BMW Audi before so this is my first Merc and probably the last.