EQE SUV questions.

[markjay]

Yep.....we would not be allowed to do that. Contract is from point of signing. Finance props last 3 months from proposal regardless if rate changes after signing.

It's B2B - consumer protection laws do not apply...

 

[snerkler]

Very frustrating, but as far as I know, this is how it is with business leases, across all marques.

We've leased a few cars and we were always told that the price might go up (or options removed!), but if the price or terms changed then they'll notify us and we can cancel the deal.

I'm not sure about private purchases or hire, though. The thing is that a business lease is a B2B transcription and not covered by the Consumer Rights Act.

Wow, that’s crazy. Well they’ve lost one customer then.

I assume b2b means business to business?

 

[Bobby Dazzler]

Not tempted by the new Porsche Macan? Slightly smaller but not a huge amount I wouldn’t think.

 

[snerkler]

Not tempted by the new Porsche Macan? Slightly smaller but not a huge amount I wouldn’t think.

Very tempted but the lease prices are £500/month more than the EQE and iX despite being £15k less build price and that puts them well outside of my price range.

 

[Bobby Dazzler]

Very tempted but the lease prices are £500/month more than the EQE and iX despite being £15k less build price and that puts them well outside of my price range.

That’s odd. Residuals would usually be stronger on the Macan too. That must mean that Mercedes are inflating the guaranteed future value.

 

[snerkler]

That’s odd. Residuals would usually be stronger on the Macan too. That must mean that Mercedes are inflating the guaranteed future value.

The have the 0% deal on, which is why they’re saying that the quoted price may go up if the deal ends before delivery. The iX is on a deal as they’re stopping it due to the facelift coming out.

That being said the SQ6 lists higher than the Macan I specced up and that’s still a few hundred/month less than the Macan.

 

[MikeInWimbledon]

Definitely into face to face conversation time with the salesmen and their business managers.

“I’m ready to order but when can you actually deliver and at what price?” Or do you want me to wait until quarter end? Or go to your competitor? Are you sure you don’t have a cancelled order that you need to clear?”

 

[markjay]

Wow, that’s crazy. Well they’ve lost one customer then.

I assume b2b means business to business?

Yes, B2B is business-to-business. The business lease transaction is not covered by consumer rights or consumer credit legislation.

It's not just MB. Other brands have the same clause in their order forms (at least the ones we leased from did). But they have to give you the option to opt out of the deal if the price changes.

 

[snerkler]

Definitely into face to face conversation time with the salesmen and their business managers.

“I’m ready to order but when can you actually deliver and at what price?” Or do you want me to wait until quarter end? Or go to your competitor? Are you sure you don’t have a cancelled order that you need to clear?”

Already there

Yes, B2B is business-to-business. The business lease transaction is not covered by consumer rights or consumer credit legislation.

It's not just MB. Other brands have the same clause in their order forms (at least the ones we leased from did). But they have to give you the option to opt out of the deal if the price changes.

That's all well and good giving your the option to opt out, but in my case I'd have arranged to sell my current car (privately owned) and could end up car-less. If the market changed and the price went up a few quid then I'd begrudge paying it, and I'd struggle with my principles but no doubt I'd not miss out just becasue of that, however going from 0% up to what ever it may be such as 4.9% we're going to be talking hundreds per month.

 

[markjay]

....That's all well and good giving your the option to opt out, but in my case I'd have arranged to sell my current car (privately owned) and could end up car-less. If the market changed and the price went up a few quid then I'd begrudge paying it, and I'd struggle with my principles but no doubt I'd not miss out just becasue of that, however going from 0% up to what ever it may be such as 4.9% we're going to be talking hundreds per month.

I wasn't suggesting that it's a good thing

All I said was that, based on my experience, this is common practice among providers of business leases. Of course, if you can find a dealer that does not have this clause in their contract, then it's great.

But I suggest that you clearly ask this question before signing on the dotted line.

One way around it, BTW, is to opt for a new car that the dealer has in stock. But, of course, this is not always possible.

 

[snerkler]

I wasn't suggesting that it's a good thing

All I said was that, based on my experience, this is common practice among providers of business leases. Of course, if you can find a dealer that does not have this clause in their contract, then it's great.

But I suggest that you clearly ask this question before signing on the dotted line.

One way around it, BTW, is to opt for a new car that the dealer has in stock. But, of course, this is not always possible.

Sorry that wasn't was I was implying

I would certainly ask this question, and get it in writing. There's only one EQE in stock in country according to the Merc website and it's not even close to the car I'd want unfortunately.

 

[markjay]

The other, more general point, is that because a business lease is B2B, it can be difficult to resolve disputes, and also you should read the contract carefully and not rely on consumer protection legislation.

Additionally, typically a business lease contract is signed between the finance provider and the employer - I don't know if you are a director in the employer company - but in essence you are not personally a side to the lease agreement, the company is, and as such it's a deal between two companies, and contract law applies (as opposed to consumer protection laws). Unless you're self-employed, which is a different scenario.

 

[snerkler]

The other, more general point, is that because a business lease is B2B, it can be difficult to resolve disputes, and also you should read the contract carefully and not rely on consumer protection legislation.

Additionally, typically a business lease contract is signed between the finance provider and the employer - I don't know if you are a director in the employer company - but in essence you are not personally a side to the lease agreement, the company is, and as such it's a deal between two companies, and contract law applies (as opposed to consumer protection laws). Unless you're self-employed, which is a different scenario.

Thanks, I'm the director so would be responsible.

 

[MikeInWimbledon]

Already there

That's good ! So many think that they're getting the best deal by chatting on the phone or by sending searches through Carwow. I blame "The Apprentice !"

In these "over-worked" days, it's too easy for a salesman to bat away an enquiry between coffees and checking EBay. Had they been face to face, or had involved their manager or BM, they could well have constructed a deal and got it closed.

 

[snerkler]

That's good ! So many think that they're getting the best deal by chatting on the phone or by sending searches through Carwow. I blame "The Apprentice !"

In these "over-worked" days, it's too easy for a salesman to bat away an enquiry between coffees and checking EBay. Had they been face to face, or had involved their manager or BM, they could well have constructed a deal and got it closed.

So Mercedes will not commit to an offer, and they will not commit to how long the current offer will last. They've certainly lost a customer in me, and a future customer too.

From what's been said, this isn't necessarily just MB so in future when I'm looking to lease I will either make sure they have a stock car, or get them to agree that the quote given will be the price I pay.

 

[Bobby Dazzler]

I would certainly ask this question, and get it in writing. There's only one EQE in stock in country according to the Merc website and it's not even close to the car I'd want unfortunately.

Supply chains have been back to normal - for car production at least, even if not for aftersales spare parts - so the fact that there is only one stock car in the country suggests that the factory might not actually be in full production for this model at the moment.

Have you considered a Fisker Ocean? Great cars, and I’m really tempted but the risk of it becoming bricked by a part failure has held me back so far. If values much further then I might take a punt.

 

[Bobby Dazzler]

That's good ! So many think that they're getting the best deal by chatting on the phone or by sending searches through Carwow. I blame "The Apprentice !"

In these "over-worked" days, it's too easy for a salesman to bat away an enquiry between coffees and checking EBay. Had they been face to face, or had involved their manager or BM, they could well have constructed a deal and got it closed.

A good point well made. I find it very difficult to buy cars from premium main dealers, like Mercedes, Porsche, BMW and Audi. When I’ve tried, including when I call in in person, they mostly completely ignore me - probably deciding that I’m too scruffy and a time waster.

The odd thing is, I’ve never had that problem in lower cost brand dealers, nor in more expensive brand dealers, it’s just the ones in the middle. As a result in the rare occasion that I buy a brand new German car I use a broker or intermediary who work hard and fast.

 

[snerkler]

Supply chains have been back to normal - for car production at least, even if not for aftersales spare parts - so the fact that there is only one stock car in the country suggests that the factory might not actually be in full production for this model at the moment.

Have you considered a Fisker Ocean? Great cars, and I’m really tempted but the risk of it becoming bricked by a part failure has held me back so far. If values much further then I might take a punt.

Never heard of them, I'll take a look.

 

[snerkler]

So Mercedes will not commit to an offer, and they will not commit to how long the current offer will last. They've certainly lost a customer in me, and a future customer too.

From what's been said, this isn't necessarily just MB so in future when I'm looking to lease I will either make sure they have a stock car, or get them to agree that the quote given will be the price I pay.

I've just spoken to an independant lease company and they have advised me that their price is binding and will not alter regardless of when the car is delivered so I'd much rather deal with them. Unfortunately they can't get close to the offer made by MB so I can't afford it through them.

 

[Bobby Dazzler]

Never heard of them, I'll take a look.

If you’ve not heard of them, Fisker went bust last year, hence my comments.