Hello. MB newbie with C63 on order.

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Welcome to the forum
 
Just to keep this up to date, unfortunately my initial concerns regarding the lease company proved to be valid. It made for frustrating reading of all the other forum members who'd ordered C63s around the same time and we're getting constant updates from their dealers/brokers, yet I was having to chase and chase with the answer always being 'no news'.

I'd ordered the car on the 7th March, yet by early May I still didn't have a confirmed build or delivery date. I again chased the lease company who told me we'd have a build date by the end of the week. The end of the week came and I'd heard nothing. I decided to leave it a full week to see if I'd hear anything more. Did I? No.

So 7 days later I called them again and was more persistent that in my view I should at least have a build date. This was now early May with the car supposed to be delivered (initially agreed estimate when I placed the order) in mid-June. The broker called me back to inform that they now had a build date...late August :wallbash: with a late September delivery :wallbash: :wallbash:. I don't know whether they'd initially forgotten to order the car or whether MB had just bumped my order to the bottom. Either way it was not good news and my confidence in the broker hit rock bottom.

During these last few weeks before I got my 'revised' build date news, I'd decided to get myself to the local dealerships to test drive a C63 or at the very least sit in one. My 2 local dealers were both totally useless; the first never bothered to call me back. The second repeatedly tried to get a car for me to drive, but failed each time. His final call to me was to say we could drive a C63 coupe (I'd specifically wanted to try either a saloon or estate due to the seats), but only on a Monday (I'd told him I could only do Fridays or the weekend) and only if he met me at the Oxford dealership as that's where the car was.

The solution was simple. Cut the middle man out of the equation and just go down to MB Oxford myself. So, after checking that they had some C63s in stock, the Mrs and I set off down there to have a look see. Upon arrival we couldn't see anything of interest in the used area, however inside the showroom was a lovely new C63 wagon. Perfect!

We spent a good 30 minutes playing around with the seats, checking storage space, checking practicality of the boot etc which was ideal. I'd been approached by a salesman early on, but told him we were just looking. Anyway, after the 30 minutes I hung around the car in the hope that Mr Salesman would pop over. Sure enough he did and I asked him about the 3 buttons on the in-board bolster. All of 2 seconds later he was brandishing the keys and fired it straight up in the showroom :)D) before explaining the functions and what not.

We spent a good 10 minutes discussing the car and then went to his desk to discuss money. He was totally up front and honest, didn't try to push anything and just gave me the facts. He suggested I should definitely drive a car and to let him know when I was free so that he could arrange a test drive. We ended it there with me feeling a touch guilty as, although I really wanted to test drive a car, I already had my order in with the lease company and had no intentions of buying direct from MB. The wife on the other hand was very impressed with the whole shebang and was fully behind me cancelling my order with the lease company and ordering from MB. As she said "at least you can guarantee actually getting a car".

So during the next week I exchanged a few emails with the Salesman, all of which were answered promptly, professionally and courteously (a refreshing change). We arranged to come down again the following weekend and go for a drive.

The next weekend came and the car was ready and waiting for us. The test drive was great as it encompassed all manor of roads from A and B roads, onto the Motorway and then through town. All in all it was a good 30 miles and took almost an hour. Very thorough! We got back and discussed options, again with the Salesman being very candid about what options were worthwhile in his opinion and what were good for resale etc. I told him I'd be in touch. Later that day (a Sunday) I had a few further questions and called the dealership. "Yes hi, is Mr X available?". "No sorry, he's not in today" replied the receptionist. "Erm, well that's odd as I was with him earlier!" I replied. "Oh, today is his day off and he just came in for your test drive". I was genuinely :eek: but also extremely impressed.

The following 2 weeks I must have sent him in the region of 20 emails (I bet he loved me...) with all sorts of questions, yet he was always happy to reply, even telling me I could call him on his days off if I had any further questions. Great service!

Anyway, the order has been placed with MB Oxford. I cannot fault the service I've been given thus far and would whole heartedly recommend them as a dealership. The latest news is that the car is due to them in early October, but they're hopeful to get it a few weeks earlier. Fingers crossed :)

Good news what spec have you chosen ?
 
Congrats. I received great service from Inchcape of Derby. and car arrived weeks earlier than original date.
You will love the car, the wait IS worth it :)
 
Quick update to this thread. Tomorrow is the the last day that I can amend the spec on my car before it's finalised. Then it's confirmed for an August build. Hoping that it should be here early/mid september.

The spec I've gone for is:
Palladium Silver
Black leather
Privacy glass
Option 18" wheels
LSD (I added this yesterday).

Will post back when I get any more updates.
 
Dont bother with the lsd. Mine is fine without it. get 19 inch wheels instead.
 
If you listen to the radio a lot you might want to consider the DAB radio. So glad I specced it on mine.
 
Thanks both :thumb:

Regarding the LSD, I have driven C63s both with and without the LSD and there really is a noticeable difference. It's the same with the 18"s versus 19"s. Actually for the record, even if the 19"s were a no-cost option, I'd still pick the 18"s.

Good shout on the DAB however I only ever listed to radio 2 on the way to work, otherwise it's my own music so didn't really see the need.
 
You should spec the HK audio. Awesome car man.
 
Had an update from the dealer today - the car is now showing a delivery of 2 weeks earlier than expected, so I'm now looking at mid-September. That's only 4 weeks away :bannana::bannana::bannana::bannana::bannana:

The dealer is going to try and get it earlier too. Will keep anyone who's interested posted.
 
Nice one, mine was due end of sept but its been brought forward. When i get back from offshore in 10 or so days time it should be waiting for me! Can't wait!
 
Update from my end...the car is built :bannana:

It's due to arrive at the dealership on 10th Sept and I shall be collecting on the 14th. Even booked a day off of work to make the most of it. Excited!!!!!
 
Yep, me too. I brought that up with the salesman on Sunday. Just hope its not a series wide problem. going back up tomorrow to complete payments / paperwork.
 
ghibbett said:
Cheers guys :thumb: although I'm a touch nervous regarding all this discussion of squeaks, rattles and creaks. :crazy:

Gents,

Mine is ok so far :) so I am either lucky or it's not widespread.
 
Concratulations on your car, and excellent choice for the color, I havea C63 palladium silver one myself and absolutely love it! I have 2008 one and no queaks, rattles or creaks :D

Good luck with the waiting, it can be a real pain..
 
Yep, me too. I brought that up with the salesman on Sunday. Just hope its not a series wide problem. going back up tomorrow to complete payments / paperwork.

When you turn up, do you go and look at it? I know I would!
Also, do you have any more piccies of yours yet?
 

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