Latest 211 service Bulletin

[fuzzer]

Just booked our vehicle in at our 'very nice' dealership and have been told they need to inspect, clean the sleeves on the front axle carrier and fit new bolts, plus washers.

They also asked if I had a tow bar, or panoramic sun roof????

They will also be looking at what version navigation DVD I have??

Another interesting point was they asked about what service is due?

I said 'E' and does it stand for 'expensive'? They laughed, but then stated servicing categories have now changed to a numerical system and our service will be 13 or 14!!!!! Has anyone got any knowledge about this?

On an expensive note they asked if we wanted anti bacterial gunge put into the air conditioning £30 + and also a change of brake fluid? I was told how much that would cost, but have forgotten. Oh and they are also going to replace a combination filter, which is another cost on top of the servicing.

As a way of getting revenge I have asked they change the wheels that have traces of corrosion and of course the car will be collected at no extra cost and a demonstrator left, although this time they have actually asked to see a paper copy of the wifes driving licence??

Bye for now,
John

your dealer sounds amazing , if only they could all be like that

 

[glojo]

if only they could all be like that

I have only pasted the one segment of your post which I believe is most relevant. I would love to know if Mercedes-Benz UK monitor dealerships and is there a standard?? If so....

What is it?

What happens when the guidelines are not complied with?

Why are there such differing standards of service?

John

 

[fuzzer]

I have only pasted the one segment of your post which I believe is most relevant. I would love to know if Mercedes-Benz UK monitor dealerships and is there a standard?? If so....

What is it?

What happens when the guidelines are not complied with?

Why are there such differing standards of service?

John

The guideines are ...

Stack em high , sell em high and charge em loads

 

[silverarrow]

umm still poor parts and build quality
come on mbz fix it better parts and back to german build quality.
i have a friend in the trade and he says that only wdb chassis nos are worth buying ie built in germany.
so many made in the rest of the world and the labour rate is low and they are paid on the amount they produce not how well made they are.

 

[glojo]

umm still poor parts and build quality

So what manufacturer would you recommend?? Before you even suggest Lexus... I tried to copy and paste a list of their Service Bulletins from May to August of this year, but it was too long.

So over to you, what manufacturer?

John the curious