PC crashed - windows 2000 professional help to get to chkdsk /f

[marc777]

Damn

I have a network of 10 PCs running via a hub to my server.

My workstation runs Windows 2000 professional and whilst on the internet late this afternoon I was redirected to a website (no idea what it was as the page stayed blank white) and my anti virus software, SOPHOS (which is bang up to date) reported a virus (trojan according to the log on the server). The worstation hung.

Tried to reboot. No joy.

I get a blue screen each time with an error message that begins "Stop... "and then lots of numbers etc...and it then says to run chkdsk /f. Also something about drivers.

How exactly do I do that, as whenever I reboot I just get the blue screen and the same error message.

Anyone any thoughts as to whether the file identified by Sophos is the culprit?

Help appreciated. This is not good as I have loads to do on Monday, please help.


Marc

 

[PJH]

If other PCs can see the problem PC, you might be able to scan the disc through the network. But I'm not too hopeful of that.
Do any of these help?
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q176970
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q160963

Can you bring the PC up in safe mode ?

Type the first line of the blue screen error message into Google and see if others have had the same.....

 

[Pierre Levegh]

Like all windows things there are loads of ways to do things.

try Start - Run - type in CMD and then OK

then when when the black box comes up, at the prompt, type in

chkdsk c: /f

it will say something about running this next time you start up, just go with it.


However, it sounds like you may not get the chance to do this if you are blue screening before the thing boots up.

Try starting in safe mode, hit f8 as the PC is starting up. You might get to start chkdsk then.

Let me know what happens as there are a lot more options if this doesn't work.

 

[Rose Chap]

Boot from W2K CD, then select repair options. Should be in there somewhere.

 

[marc777]

Thanks for the help guys

I will go into the office now and try and do the suggestions. I will not be able to access the start button as I can't get that far and so will try the F8 and the recovery disk and repair.

Appreciate the input - as I was panicking a bit.

Have some rep :bannana:

 

[saorbust]

Failing that - if all else doesn't work - you might not have lost the data. Use the Win2K disc to install a new copy of windows in another directory (don't format the drive etc). It won't overwrite your data - once the system is booted using the fresh copy of windows, copy your data from the drive, and then completely re-install and reformat.

Of course you may already have it backed up - in which case ignore !