As a rider, I'd state that a car can be written off without the airbags being triggered.
Absolutely correct
But in ALL CASES, the assessor will have to inspect the vehicle. His inspection might only be enough to confirm that the repairer's estimate is correct, but he HAS to inspect it in order to write his report and then, and only then, will the insurance company take his recommendation to formally write-off the vehicle.
Also correct
... and then starts the game of them offering the owner the book price (CAP of course) for the car. As I understand it, the owner might expect a maximum of 3 offers, but don't quote me on that.
Hmmm...
This whole process from repairer estimate through to assesor report can take some time. The repairer needs to allocate "ramp time" and then to prepare his estimate and the assessor then needs to be booked in and to complete his report.
I'd anticipate a minimum elapsed time of 2 weeks at the very best, but I have heard of situations where the insurance companies involved discuss blame and sort out the practicalities of "knock for knock".
After working in the body repair industry for 20 odd years at all levels I ended up working as an insurance engineer for a while.
Different insurance companies have different workflow to process but where I worked, I never needed to leave my desk to do my job.
Take a typical scenario:
1) 10:00 am - Car recovered to bodyshop
2) 10:30 am - Damage has been estimated and uploaded (estimate plus images, video etc) to system
3) 11:30 am - Engineer (me) has inspected the estimate and associated images. There may be a phone call to the repairer to clarify some points / ask for more pics of certain areas etc. Go ahead given verbally.
4) 11:45 am - The whole thing is rubber stamped
Conceivably within 2 hours of the vehicle arriving at an approved repairer, work can commence.
Note also that to qualify for being an approved repairer, certain estimating systems were required so that the estimated figures should work out the same as the insurance companys. Also, a working relationship was encouraged between approved bodyshop managers and the engineer. This minimised 'ambitious' estimates.
If a car was deemed uneconomical to repair; it is not a case of dishing out CAP or Glass' trade price at all. It's also a phallacy that you can reject the offer x number of times to 'haggle' the price up.
We spent anything up to an hour checking the value according to (at a minimum):
Glass' guide
CAP
Parkers
Autotrader
Naturally the CAP and Glass guide are the most accurate. The reason behind checking Parkers is because that is what 99% of customers are going to check when informed that their car is a write-off. Autotrader and similar was also checked for similar examples to get a feel for the current market for that vehicle.
When the inevitable phone call disputed the value (usually quoting Parkers 'top' price) we had photo copies on file of all the relevant 'evidence' supporting our evaluation and the offer will NOT budge one penny.... Unless you can prove the car is worth more, i.e. providing evidence previously unknown to the engineer, service history, recent receipts etc etc
This is the way 'we' worked. I'm sure other insurance companies are different but I would be surprised if they are that different. No company is going to give you more money just because you asked for it.
Also, for what it's worth. Studying the original images of this thread; in my opinion, I would suggest that to cause damage to this extent would imply a speed quite a bit greater than first mentioned, especially as the other vehicle was stationary... or was it.
Just my 2p worth. Take it or leave it