m1br
Active Member
These guys did my W204 when my Mrs went into a wall at home base and needed the whole front end doing. They where forced upon me by the Insurance company, so I went in with some trepidation.
I was very impressed with the work and the time they turned it around in. They do a great job. No idea on price as I didn't pay. Said they do a lot of work for main dealers, had quote a few Astons in there.
Continental Coachworks
No insurer can legally force you to use their 'approved' repairers.
You have every right to use a garage of your choice, it's a legal right.
They may ask for a couple of quotes to stop fraud (fair enough) and you may forfeit a hire car but that is all.
I have had two bad experiences with 'approved' garages - clearly run by 'approved school' panel beaters!
You got quite lucky there I would say.
They are not approved due to any technical expertise above the norm, just they have negotiated a contract price - often as low as £25p/h.
And that is the problem...