customer

Guys Im probably shooting myself in the foot by posting this but yesterday I had a complaint with reference to a service carried out by our garage and just wanted some opinions as its been playing on my mind, been up most the night. The ML came in for a B service + gearbox oil change. We...

Dear All, I have recently purchased a C350 from the local Mercedes-Benz dealer in Abu Dhabi City in the United Arab Emirates. The local dealer is called "Emirates Motor Company", and this dealer is the official and approved Mercedes-Benz dealer for the capital Abu Dhabi. I have bought the C350...

Not at home ATM so just searching for the most local M-B dealer and came across this http://www2.mercedes-benz.co.uk/content/unitedkingdom/mpc/mpc_unitedkingdom_website/en/home_mpc/passengercars/home/ownership/Official_Workshops.html Just gives us a chance to see what scores the showrooms...

Having just bought a 2003 clk55, with full Mercedes service history, I wanted someone to explain a couple of the abbreviations from the the diagnosis assistance system printout, which indicated a couple of 'f's, which I assume are fails. I phoned my nearest garage, Brooklands, they referred me...

I got a pair of front springs for the coupe from a Dealer couple of weeks ago, first time I have ever been in a Mercedes Dealership, and now I am getting mail from Investment brokers advising me what's best for my money [what money :( ]. Am I being paranoid or do they sell customer lists in the...

I sent an email on 20 August to a specific individual in the service department of Mercedes Chester inviting him to requote me for a large B service (101,000 miles) on my W210 as two local indies had quoted £170 less than his quote of £619. As of yesterday 29 August I had not received either an...

Just a quickie. Anyone know if the current head guy at the above is this one that I have been advised of? Wilfred Steffen Directors Office. Mercedes-Benz UK. Delaware Drive. Tongwell. Milton Keynes. MK15 8BA. Thanks. Portzy.

Following the adoption of revolutionary power plants for their cars in the future http://mbclub.co.uk/forums/showthread.php?t=54783 Mercedes are rumoured to be employing robots to hone their salesmens' "ignoring a customer in the showroom" technique. Sorry couldn't resist.:rolleyes...

Mercedes Benz has launched the much delayed UCI module. This hardware is designed for the MOST bus which has been used in cars since 2002, with the E-Class as the first variant. This range includes SL R230, CL W215, and S W220 which have seemingly been left out of the iPod craze. In 2008 all...

After purchasing my CLK beginning of Feb, i aimed to get the rust on the arches and bootlock done by the Mobilo warranty. The previous owner had maintained a Full Dealer Service History and planned to get it done but was then given a company car. I phoned MB Colindale and explained that i had...

:mad: Rubbish customer service - I have now emailed Kleeman UK 3 times first time in early December 2007 last time was on Monday. Why do companies such as this who offer great performance parts for MB can't be bothered to answer their email enquiries. I wonder how much business they loose, or if...

I went into the Croydon dealership today as I have been supplied the wrong part three times and asked if one of their technicians could have a look at it. (See thread http://www.mbclub.co.uk/forums/showthread.php?t=45812) The parts person when around the back and came out 5 minutes later and...

:bannana: Got the beast back this morning:bannana: Ian gave me lifts to and from work and home during the repair (and it's not exactly round the corner) An excellent job has been done at a more than fair price. Will not be using any other mechanics EVER. Would recommend A******* to Anyone...

Please visit this site to see how Mercedes are behaiving. http://www.mercedes-characteristic.com

I've not been the easiest of Customers in some ways and the sales guys there (Matt and Paul especially) have always been courteous and professional. Hats off to them for a job well done - recommend you talk to them if you have any requirements. Anybody have the name and address of the MB...

almost definitely a fake but ......... "Proof of what can happen if a wife or girlfriend drags her husband or boyfriend along shopping" This letter was recently sent by Tesco's Head Office to a customer in Oxford: Dear Mrs. Murray, While we thank you for your valued custom and use of...

Why does this not surprise me? John Lewis is the nation's favourite store, according to the Which? consumer group. The customer satisfaction poll ranked Waitrose and Marks & Spencer in second and third places. It also said budget food chains Aldi and Lidl beat all the major supermarket...

I am getting seriously annoyed with Tracker. First it took them 2 months to get my details correct in order to renew my subscription last October. Then I sold my SL in December and asked for a part refund (given that I've also now paid for a new subscription for the Toerag). I am still...

I loved this story....:bannana: http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=430129&in_page_id=1770 Don't put up with excess bank charges.

I think this guy is a little inhappy with BT. Needs the sound on. WARNING - contains swearing - so perhaps not for work or within earshot of younger bods. http://www.youtube.com/watch?v=Yj2oXMdZ4sk