customer

hi guys We are working on a Customers car and doing a few little mods and i thought i would share it with you guys. Mercedes E55 Estate 2004 Intercooler replace Supercharger Pulley and Map Cm30 Pump K&N Filters x pipe and removal of rear cats. Acid

Anyone have the email address/name/title of a suitable contact at MBUK customer services? Or should it be fine to send a request to the generic mailbox [email protected] I have a couple of suspected serious defects on a recently purchased approved used car and need some...

My son picked up his car from The Car People tonight after work, he bought it from them so they offered discount MOT and fixed price service. The Good It was ready The Bad Service book not stamped, even though left in car and requested. Two new tyres fitted, looks like a 5 yr old...

In relation to this thread: http://www.mbclub.co.uk/forums/general-discussion/130609-four-advisory-items-today-my-merc-mot-plus-really-poor-service.html I'm interested to find out what you all think so please vote accordingly:

Not been on for a while, but I couldn't resist sharing this little gem with you all. This is a read receipt email response from an earlier email to MB Customer Services (sic) regarding the continuing problems with my car. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Subject : Not read...

First time dealing with Merc and not a great start. Contacted Brooklands yesterday morning to arrange a test drive this Sunday. They said they would get back to me to get the cars to arrange and see no problem. So far no comms back from them. Should have told me something before the...

Took a phone call this morning that went like this; Hello comand. Hi this is xxxxx in car specialists here. Hello Can you tell us if the video input is PAL or NTSC? What car is it? A black series AMG mercedes. Okay, it will be NTSC. Is this for a reversing camera.? Yes. Okay then. Are...

I ordered some coloured pads for my CLK which arrived a week late. the wear wire is different but the pads are the same. rang them on Saturday and was advised they were closed and that i should leave a message on their answer phone for BOB...!? forgoten about it until today (wednesday) and...

I am extremely pleased to say the advice I found on this site about MB servicing in NE England, via "Staithes Garage" in Dunston, Gateshead; has proved to be perfect. What an obliging man the owner Phil Baister is, as indeed are his staff. I have no hestitation in saying I will return there...

Customer on the phone now wanting specialist near Lancaster, Any ideas anyone?

I remember seeing a thread a while back with some discussion about the Museum at MB World having some customer cars among the exhibits, but can't for the life of me find the thread using the search function. Does anybody if the museum does take customer cars for use as exhibits? and/or have the...

Just another post to recommend PCS. I had a few things done on my car this week at PCS in Horndean - plugs and filters changed, brake fluid etc and that's its nice to see the work being done and understand a little about it. :thumb: Well done Ollie, Jack and now Matt

Hi Just had both my 210 saloon and estate serviced. A couple of things I notice have changed. The first is that my MB dealer no longer itemises the cost of any items onto the invoice i.e you only see the one price and that is for the whole service including oils, any bulbs etc. I like to know...

Popped down to PCS this morning to have my disks/pads and ATF replaced by Ollie. First class job. Excellent value for money plus the gearchanges are so much smoother now. Would recommend him to anyone needing or simply wanting some work done. Next trip will be in the new year for a full...

I asked about a warranty repair when I had my car in for a routine service in June. Since then I've 'phoned, called at the dealership, emailed and written to them but a response has been notable only because of its absence. I've now sent an email to customer care at Milton Keynes. Is this...

For the first time in my motoring career I'm having some wheels refurbished. I bought them off Ebay for £50 earlier this year with the intention of just putting some winter tyres on. But the proud person within me thought they looked too tatty for the car. So I've arranged for Rimfurbish , to...

I ordered a new E350 CDI estate on the 21st of September and made it clear to the MB dealership that I wished to have the car registered on Jan 1 2011 and wished to pay in full before Jan 4 when the Vat increases. This was not a problem so we speced the car and went ahead with the order on the...

As we regularly hear bad reviews on these guys, i thought id post my latest experience. Due to some variable service in the past, they are the last people i normally call for spare parts... I called them for some rear air suspension shocks... They have two on the shelf... Expensive but a...

I thought given some new photo's are available, I'd treat this modification to it's very own thread. The modification of headers and cats was very much a last minute decision but as you'll probably know, my car is out in Germany this week having the final adjustments made to it's suspension...

A word of warning to those who have warranties with either Customer Protect or Auto Protect based in Cambridge. On Sunday whilst driving four up to an airshow the car kicked the front end off track slightly - as if the brakes had suddenly applied on one side. At the same time I had fault...