hi,
dont need a diagram, flip the metal key out, at the bottom part of the plastic where the metal key slots pull the bottom section of the plastic it just pulls off. there is no way you can break it, its designed for it to be opened, may need a bit of a pull, and beneath that you will see the batteries.
I had a similar problem, dealer told me on the way to be towed to them to disconnect the battery for 10 mins and retry, done this at a service station and bobs your uncle all working..
Raj