Any IT guys good with ports / email etc??

[bolide]

The SMTP server is incorrect in that screenshot…

I'd move the DVR down to where the active hub is (ie the one that is connected to the internet) and test again. If your Mac is plugged into the next Ethernet port you should be able to test properly

Try sending mail from the housecamera address from your Mac. If that works, try again on the DVR. Compare settings to make sure they are the same. Once you can send & receive from your Mac using the house camera address, without SSL, you should be able to do the same via the DVR

Usually, the reason for mail sending to fail is blocked port 25 or failure to authenticate. You can test either using the Terminal

When you're sending from inside a DHCP network the sending machine needs to be able to resolve the IP address of the DNS name of the SMTP server. If it can't, it can't send. Hence the suggestion to use the server IP address instead of the server name (FQDN)

There are two sides to routers: external and internal. Internal machines should ideally use a local DNS to resolve address, and machines outside use an external. That's because internal IP addresses are non-routable and "fake"

You'll find that local machines (Mac, DVR) may cache DNS responses. It's aways worth flushing the DNS cache to make sure that the responses are correct. Google "Flush OSX DNS cache" for instructions. For 10.8.x it is sudo killall -HUP mDNSResponder

You can query your internal & external DNS servers via the Terminal. If you do this

dig 192.168.0.1 bbc.co.uk

You'll get what 192.168.0.1 thinks is the IP address of bbc.co.uk, & etc

Your Name Servers are set in the Network Control Panel


Nick Froome

 

[thebig1]

OK well over my head there lol
I did have the SMTP Typo, but never works when correct.
I have my iphone on wireless with the email address and it sends and recieves no problem, even though it add a different port number. I changed to the same port number and was excatly the same, iphone works, DVR doesnt.
Mega job to bring DVR out of roof but will try it tomorrow but I am convinced it just doesnt work.
No idea what DNS Chache is or what to do with it lol

 

[masqueraid]

Is your Sky account set to allow you to send and email through the hub using gmx as the return address?

http://help.sky.com/articles/send-an-email-from-another-account

 

[thebig1]

That seems to suggest if I want my sky email account to send email from another account. I dont, I want my none sky account to send none sky emails. If my iphone can send and recieve none sky emails connected wifi to router, then I would think a LAN connected device should also work?

 

[markjay]

I just checked and smtp.gmx.com is listening on both 587 and 25.

I would try replacing 587 with 25, and un-ticking 'Need SSL'.

 

[thebig1]

Hi,

The GMX web site said I should use mail.gmx.com. I used this and both 587 and 25 with and without SSL and always fails.
Would there be a need to restart the DVR everytime I make a change to these settings, just incase?

 

[markjay]

Hi,

...Would there be a need to restart the DVR everytime I make a change to these settings, just incase?

Not normally required, but as with all IT kit, a restart never hurts....

 

[markmifsud]

Reading this
What Are the GMX Mail SMTP Settings? - About Email

you should be able to use port 25 with no tls/ssl (smtp.gmx.co.uk)

 

[thebig1]

Strange that gmx say different on their site

https://help.gmx.com/en/applications/imap.html

 

[markmifsud]

Strange that gmx say different on their site

https://help.gmx.com/en/applications/imap.html

Thats if you want to use imap. All your doing is sending email alerts.

Which brings up a whole heap of issues in itself. On what will the DVR decide to alert as you would be surprised at what will cause your DVR to start a recording due to movement within the specified boundaries.

 

[thebig1]

Hi Guys,

Ok I tried a different email account as the gmx one wouldnt work through outlook etc.
I set it up in outlook, connected to my first hub thats connected to my broadband etc. See the image Email. I tested it and it worked fine. Sent emsils, recieved emails etc.
I then copied the settings to the DVR, see image DVR but again, I had failed to connect to server. The DVR was also connected to the same hub directly wired.

 

[bolide]

Is there a firewall on the DVR or on the router? Do you need to set up port forwarding or open holes in the firewall for the DVR?

Nick Froome

 

[Rory]

Very random, but I had a UPS that wouldn't send notifications unless the email address was enclosed by < at the start and > at the end.