New Consumer Rights Act gives car buyers ?right to reject? | Motoring News | Honest John
Consumer Rights Act 2015
The Consumer Rights Act 2015 covers all goods but is of particular interest to car buyers, given the significant cost of purchasing a car and the subsequent impact if things go wrong.
A clause in the law known as ‘early right to reject’ specifies that any fault found within 30 days of buying a product entitles the buyer to a full refund. After that period, but within six months, the seller or manufacturer has one opportunity to replace or repair. If that fails, the customer is then entitled to a full or part refund.
Consumer Rights Act 2015
The Consumer Rights Act 2015 covers all goods but is of particular interest to car buyers, given the significant cost of purchasing a car and the subsequent impact if things go wrong.
A clause in the law known as ‘early right to reject’ specifies that any fault found within 30 days of buying a product entitles the buyer to a full refund. After that period, but within six months, the seller or manufacturer has one opportunity to replace or repair. If that fails, the customer is then entitled to a full or part refund.