I own a 2003 C220cdi, and my wife is on her second A Class. My car has covered 100,000 miles, and at the end of my 120,000 mile contract which runs out on the 9th May, I will probably have covered c. 110,000 miles. At various times during the life of the car (same supplying/servicing dealer since new) I have discussed extending the warranty.
"No problem! You can do 1, 2 or 3 years, you just need to bring in for a check, which is charged for if you take out a 1 year extension, but is free if you go for 2 or 3 year options."
No problem I thought.
A couple of months ago, I asked the service department about the extension, "I'm sorry, but I can't talk to you about it, you'll need to speak to the business manager, due to new procedures."
Smells like a nasty insurance based warranty I thought!
On Friday of last week, in the dealers again, with half an hour to spare, so I thought I'd speak to the business monkey about the warranty. Lo and behold, they sell their "own" warranty which is only available on cars sub 100,000 miles, but he did say that I would be better off ringing MB, and getting them to extend it, as it would be cheaper and hassle free!
I speak to MB, and what do you know, "I'm sorry sir, our cars just aren't built to a decent standard anymore, so I'm afraid we can't extend the warranty on a vehicle that has exceeded 100,000 miles!"
I just cannot believe that they go on about quality, and owning the marque, and dealer history, and all that crap, and then don't want to know once the car has a few miles.
Your thoughts, and comments would be welcomed, along with any ideas about an extended warranty, and any idea of a good independent servicing guy in West Yorkshire.
Cheers!
"No problem! You can do 1, 2 or 3 years, you just need to bring in for a check, which is charged for if you take out a 1 year extension, but is free if you go for 2 or 3 year options."
No problem I thought.
A couple of months ago, I asked the service department about the extension, "I'm sorry, but I can't talk to you about it, you'll need to speak to the business manager, due to new procedures."
Smells like a nasty insurance based warranty I thought!
On Friday of last week, in the dealers again, with half an hour to spare, so I thought I'd speak to the business monkey about the warranty. Lo and behold, they sell their "own" warranty which is only available on cars sub 100,000 miles, but he did say that I would be better off ringing MB, and getting them to extend it, as it would be cheaper and hassle free!
I speak to MB, and what do you know, "I'm sorry sir, our cars just aren't built to a decent standard anymore, so I'm afraid we can't extend the warranty on a vehicle that has exceeded 100,000 miles!"
I just cannot believe that they go on about quality, and owning the marque, and dealer history, and all that crap, and then don't want to know once the car has a few miles.
Your thoughts, and comments would be welcomed, along with any ideas about an extended warranty, and any idea of a good independent servicing guy in West Yorkshire.
Cheers!
