Help please! Contaminated Fuel 2021 E300 Coupe

[m80]

If the MB app is designed for the user to track driving trends and running costs it would make sense for the history to be available in some form.
If the app automatically updates fuel level then tracing when the diesel was added shouldn't be difficult.

But as I said I've no experience of the app, but hope that would be fundamental in its design.

 

[geoffus]

After fuel is added, the app automatically offers the added fuel quantity based on the fuel gauge. You can then do nothing and the automatically-detected quantity will remain, or you can amend the quantity manually.

You can manually amend any two of the following three parameters: added fuel quantity, price per liter, total cost. Once you have manually amended two parameters, the third will adjust accordingly.

On my app, it actually detects correctly the price per liter, I didn't quite figure-out where it's getting it from though. I think it might be getting it directly from the Shell Go app, but I don't know.

So if fuel was added at a shell station it may record it, via the pump or fuel can, but not if was added outside a shell station?

 

[markjay]

So if fuel was added at a shell station it may record it, via the pump or fuel can, but not if was added outside a shell station?

I did not try refueling the car from a can away from a petrolstation, but I imagine that the app simply reacts to any increase in the fuel quantity, as measured by the fuel gauge. In which case it should also log refuelling from a can, regardless of the location. .

 

[Abcan]

Mine logged a refuelling the one time I used a fuel can to top up. I added around 15 litres and it pretty much got the quantity bang on. It must work off the gauge. You can also set a warning to notify you through the app when it’s below a certain level

 

[geoffus]

Lets hope this will show up on the OP's app to confirm once and for all.

 

[markjay]

Mine logged a refuelling the one time I used a fuel can to top up. I added around 15 litres and it pretty much got the quantity bang on. It must work off the gauge. You can also set a warning to notify you through the app when it’s below a certain level

Is this with the Mercedes me Adapter app, or with the Mercedes me 2020 app?

 

[ernie]

Just had a thought...if this was an M274, 2 l engine, these have given a lot of trouble in the US; usually No1 cylinder piston cracking, some have said due to the relatively poor grade of petrol in the US causing pre-ignition. Now, if there has been diesel in the fuel at some time could this be the problem?

I don't know what the answer is and I feel sorry for the OP in this position, but I think something has caused this engine to let go.

Ernie

 

[geoffus]

Just had a thought...if this was an M274, 2 l engine, these have given a lot of trouble in the US; usually No1 cylinder piston cracking, some have said due to the relatively poor grade of petrol in the US causing pre-ignition. Now, if there has been diesel in the fuel at some time could this be the problem?

I don't know what the answer is and I feel sorry for the OP in this position, but I think something has caused this engine to let go.

Ernie

The Merc dealer says they found nearly 20% diesel in the petrol, we have no reason to disbelieve this, The results of engine damage support this, question is, who put it in ?

 

[Bellow]

The Merc dealer says they found nearly 20% diesel in the petrol, we have no reason to disbelieve this, The results of engine damage support this, question is, who put it in ?

And how much and when?
I missed in the original post the 'recovered with half full tank and hence asked and the 1/4 tank figure appeared and as per Ted's post, something strange here.
If diesel was added much nearer the failure event, then somewhere between 3.3 to 6.6 litre would have been enough to appear as 20% concentration.

Also, at around 1/4 tank is where the effect of a saddle tank could make itself known. But even if possible, doesn't answer how diesel got into the tank. Like you, I don't believe Mercedes are lying about the diesel content.

 

[Abcan]

Is this with the Mercedes me Adapter app, or with the Mercedes me 2020 app?

That’s with the Adapter app.

 

[Fastcar155]

Hi , ask the delivery company to give you the receipt for the fuel the driver put in.

 

[JamesE400D]

Would Mercedes really “sabotage”, to get out of their obligation.

Also on the German forum there is a thread of 52 pages regarding inferior oil pumps causing engine failure, but they report its only effecting the E350d and E400d inline 6 engines.

Any chance of a link to that Benz17?

 

[Petrol Pete]

Hi , ask the delivery company to give you the receipt for the fuel the driver put in.

I think the inference might be the delivery driver could have topped up from a Jerry can, if it happened at all = no record.

 

[geoffus]

I think the inference might be the delivery driver could have topped up from a Jerry can, if it happened at all = no record.

Don't think it could be the delivery driver with a jerry can.
After the car was delivered it has had a least 2 full tankfuls of petrol and drove perfectly from day one.
So how could it still contain nearly 20% diesel ?
More mystery than an Agatha Christie novel.

 

[Petrol Pete]

I agree geoffus . This is one of the most intriguing '"My MB main dealer is the devil incarnate" threads we have had on here for a long time (no offence OP) and it is quite a story.

Reading all of our replies to the OP none of us seem to have an definitive answer.

 

[phobos]

Any chance of a link to that Benz17?

most likely this : S213 E 400 d Tausch der Ölpumpe nach 45.000 km – gilt für viele E 350 d, E 400 d mit OM656

 

[Tuercas viejas]

most likely this : S213 E 400 d Tausch der Ölpumpe nach 45.000 km – gilt für viele E 350 d, E 400 d mit OM656

Ja
Wahrscheinlicher eine bessere Erklärung für diese Bullshit-Erklärung eines britischen Händlers!
Y en Espanol tambien Senores:-
sí
¡Lo más probable es que una explicación mejor a esta mierda de la debacle del combustible de un distribuidor británico!
Tuercas Viejas

 

[Martyn_n]

If it was me I'd be waterboarding the missus until she owned up to mis-fuelling it. Any confession may be false but I could at least draw a line under it.

 

[geoffus]

If it was me I'd be waterboarding the missus until she owned up to mis-fuelling it. Any confession may be false but I could at least draw a line under it.

Yes that would solve the mystery of "Who Diesel Done It"

 

[Benz17]

Any chance of a link to that Benz17?

It’s 52 pages, its something to be aware of rather then worrying, I haven’t read anything about it happening in the UK.

S213 E 400 d Tausch der Ölpumpe nach 45.000 km – gilt für viele E 350 d, E 400 d mit OM656

Insbesondere liebe 350d / 400d Freunde, da ich auf dieser Plattform und auch sonst nirgends im Internet etwas zu diesem Thema gefunden habe, ich jetzt davon…

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