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Limited Or No Connectivity

Is your wife's laptop running a different security suite from you? They almost always come with some trial software installed? Assuming you are running a network security suite on your computer have you told the network security to allow your wife's computer access. Don't know if I said that correctly but you get my drift? Always best if your both running the same security package on both computers.
 
Since no one else has mentioned it....

In the Wireless Settings pane of your router (particularly in the wireless station access list), it is vital that you input the MAC address of your LAN card (this will be written somewhere on the card).

Likewise, in your LAN IP set up pane, you should also input the IP address of your LAN card in the address reservation list.

If you do not include such information in your router's set up parameters, your router will simply ignore the LAN card (security measure).
 
Could be a similar problem this thread had?

One of my contributions: could be that that MAC address filtering is setup on the router. You need to establish the MAC address of your laptop (Run - Cmd - ipconfig/all) You are looking for the Physical Address entry of your wireless adaptor. Once you have that, log on to your router and enter it into the appropriate place
 
I had something like this with Wifey's laptop. Discovered that somehow the laptop security was set different from the BTHomeHub.
i.e. one was WEP and the other WPA.
 
I had a very similar problem with using my work laptop at home. Not really been fussed though as I only use it in my office at home and I have an ethernet cable which I can use instead.

This thread inspired me to fix it - symptoms appear to almost identical - so this may help. I could connect to the network - I could see it from the router's control panel - but I had limited or no connectivity, and zero Internet access.

I'd set it up so there was a password to connect and an encryption key, both of which only have to be input the first time it mates with the wireless router. Like a nana, I was using the password at the password and encryption key prompts. Entering the correct encryption key sorted it. :rolleyes: :D

I hope this helps.
 
Thanks guys very good information there, as you say Mac address and IP address I will look into that tonight
 
Update the problem was a faulty router,replaced by Tiscali and all working fine now.
 

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